Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard

This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House, and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black, and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.

Recalled Glass Doorknobs Spindle Set
Recalled Glass Doorknobs Passage Door Latch Set
Recalled Glass Doorknobs Mortise Lock Set

Potential Risks or Issues

The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.

Has Anyone Been Injured?

  • The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.

About the Recall

This recall was issued by Prime-Line due to the laceration hazard posed by the glass doorknobs. The doorknobs can crack and separate from the assembly, increasing the risk of injury to consumers.

Where to Find Unique Identification of this Product

The model number of the recalled glass doorknobs can be found on the top right side of the packaging.

How Many Units Are Affected?

About 167,000 units of the recalled glass doorknobs are affected in the United States. Additionally, approximately 10,265 units were sold in Canada.

Affected Batch/Date Range

The recalled glass doorknobs were sold from February 2022 through April 2023.

Who is the Distributor(s)?

The distributor of the recalled glass doorknobs is Prime-Line Products LLC, located in Redlands, California.

Places Where Recalled Product was Sold

The recalled glass doorknobs were sold at home improvement stores nationwide and online at Amazon.com, Wayfair.com, and other websites.

Where was This Manufactured?

The recalled glass doorknobs were manufactured in China.

Actions for Consumers

Consumers who have purchased the recalled glass doorknobs should immediately stop using them and contact Prime-Line for instructions on how to receive a full refund.

Remedy Process

The remedy for this recall is a full refund. Consumers should contact Prime-Line for instructions on how to receive their refund.

Additional Information

For more information about this recall, consumers can visit the official website of Prime-Line at https://www.recallrtr.com/glassknobs or the CPSC website at https://www.cpsc.gov/Recalls/2023/Prime-Line-Recalls-Glass-Doorknobs-Due-to-Laceration-Hazard. Consumers can also contact Prime-Line directly at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, or by email at glassknobs@realtimeresults.net.

Regulatory Compliance

This recall complies with the regulations set by the Consumer Product Safety Commission (CPSC).

How Can I Protect Myself From Falling Victim?

  • If you have purchased glass doorknobs under the Defender Security, Gate-House, or Reliabilt brand names, check the model number against the list provided in the recall.
  • If your doorknobs match the recalled model numbers, stop using them immediately.
  • Contact Prime-Line for instructions on how to receive a full refund.

Final Thought

It is important to take immediate action if you have purchased the recalled glass doorknobs. By stopping their use and contacting Prime-Line for a refund, you can protect yourself and your loved ones from the laceration hazard posed by these doorknobs.