Char-Broil Recalls Digital Electric Smokers Due to Risk of Electric Shock
Char-Broil has issued a voluntary recall for their Digital Electric Smokers due to a potential risk of electric shock. The recall affects various models of their electric smokers, which were designed for outdoor use without charcoal. The smokers were sold in both black and stainless-steel finishes and featured the “Char-Broil” logo plate on the front of the unit. The product label, located on the outside back of the unit, includes the model and serial numbers and brand information.
Potential Risks or Issues
The recalled Char-Broil Digital Electric Smokers can leak electrical current during use, posing an electric shock hazard to consumers.
Has Anyone Been Injured?
Char-Broil has received 79 reports of consumers experiencing a minor electric shock from touching the smokers while in use. One consumer also reported developing a finger blister after the shock.
About the Recall
The recall involves the following models of Char-Broil digital electric smokers:
- Digital Electric Smoker
- Digital Electric Smoker w/Window
- Digital Electric Smoker, Black w/Window
- Digital Electric Smoker, Medallion
- Digital Electric Smoker, Connected
- Digital Electric Smoker, XL
The affected smokers were sold in various stores nationwide, including Lowe’s, Menards, Ollie’s Bargain Outlet, Target, and online at Amazon.com, HSN.com, and Charbroil.com from April 2015 through January 2024. The smokers were priced between $300 and $600.
Where to Find Unique Identification of this Product
The model and serial numbers, as well as the brand information, can be found on the product label located on the outside back of the unit.
How Many Units Are Affected?
Approximately 211,700 units of the Char-Broil Digital Electric Smokers are affected by this recall. Additionally, 3,440 units were sold in Canada.
Affected Batch/Date Range
No specific batch or date range information has been provided for the recalled digital electric smokers.
Who is the Distributor(s)?
The distributor of the recalled Char-Broil Digital Electric Smokers is Char-Broil LLC, based in Columbus, Georgia.
Places Where Recalled Product was Sold
The recalled digital electric smokers were sold at various retailers nationwide, including Lowe’s, Menards, Ollie’s Bargain Outlet, Target, and online at Amazon.com, HSN.com, and Charbroil.com.
Where was This Manufactured?
The Char-Broil Digital Electric Smokers were manufactured in China.
Actions for Consumers
Consumers who own the recalled Char-Broil Digital Electric Smokers should immediately stop using them. They are advised to contact Char-Broil for a free repair kit, which includes a Ground Fault Circuit Interrupter (GFCI) plug, a clamshell enclosure to secure the GFCI pigtail, and a cable clamp. Instructions for installing the repair kit items will also be provided.
Remedy Process
Consumers can contact Char-Broil toll-free at 833-206-4647 from 9 a.m. to 7 p.m. ET Monday through Saturday. They can also reach out via email at recall@charbroil.com or visit the recall section on the Char-Broil website for more information.
Additional Information
For additional information, consumers can visit the official recall webpage provided by the Consumer Product Safety Commission (CPSC) at www.cpsc.gov/Recalls/2024/Char-Broil-Recalls-Digital-Electric-Smokers-Due-to-Risk-of-Electric-Shock. The webpage includes details about the recall, potential risks, and how to contact Char-Broil for assistance. A separate recall alert can also be found on the Government of Canada’s official recall website at recalls-rappels.canada.ca.
Regulatory Compliance
Char-Broil is conducting this recall in compliance with the safety regulations set by the CPSC.
How Can I Protect Myself From Falling Victim?
To protect yourself from the risk of electric shock, it is important to immediately stop using the recalled Char-Broil Digital Electric Smokers. Contact Char-Broil to receive a free repair kit, which will help eliminate the electric shock hazard.
Final Thought
Char-Broil’s voluntary recall of the Digital Electric Smokers is a necessary step to ensure the safety of consumers. By providing a free repair kit, Char-Broil is taking responsibility for the potential risk of electric shock associated with the affected smokers. Consumers are advised to take immediate action and contact Char-Broil for the remedy process to eliminate any potential hazards.
