Recalled Product Name/Brand/ID
Atomi Smart Heaters
Recall Product Images
Potential Risks or Issues
- The recalled smart heaters can turn on without user input, posing fire and burn hazards.
Has Anyone Been Injured?
- The firm has received one report of the heater turning on without user input. No injuries have been reported.
About the Recall
This recall involves Atomi Smart Heaters, including tower models AT1323, AT1481, AT1520, and AT1632; tabletop models AT1482 and AT1521; and wall heater model AT1635. These portable electric heaters were sold in black, silver, or white color, depending on the model. The tower heater models measure about 26-28 inches tall and 8-11 inches wide. The tabletop heater models measure about 18 inches tall and eight inches wide. The wall heater models measure about 17 inches tall and 23 inches wide. The model number can be found on a product identification sticker on the bottom of the unit.
Where to Find Unique Identification of this Product
The model number can be found on a product identification sticker on the bottom of the unit.
How Many Units Are Affected? Affected Batch/Date Range
About 99,400 units in the United States and approximately 10,700 units in Canada are affected by this recall.
Who is the Distributor(s)?
Atomi Smart, of New York
Places Where Recalled Product was Sold
The recalled heaters were sold at various retailers including Amazon, Ace Hardware, Atomiusa.com, Best Buy, BJ’s Wholesale Club, Costco, Hammacher Schlemmer, Home Depot, Lowes.com, Menards, Sam’s Club, and Walmart stores nationwide from October 2019 through April 2024. The price ranged between $80 and $150, depending on the model.
Where was This Manufactured?
The recalled Atomi Smart Heaters were manufactured in China.
Actions for Consumers
Consumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomiheaterrecall.com to receive a full refund. Consumers will be asked to cut the unplugged unit’s power cord and upload a photograph of the cut cord, as well as a photograph of the manufacturer’s label on the underside of their units during the registration process.
Remedy Process
- Option: Refund
Additional Information
For more information, consumers can contact Atomi toll-free at 888-770-7140 from 7:30 a.m. to 5 p.m. CT Monday through Friday, or visit www.atomiheaterrecall.com or www.atomismart.com and click on “Recalls” at the bottom of the page.
Regulatory Compliance
This recall complies with the requirements set forth by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- Immediately stop using the recalled Atomi Smart Heaters.
- Unplug the units.
- Follow the instructions provided at www.atomiheaterrecall.com to receive a full refund.
- Ensure to cut the unplugged unit’s power cord and provide the necessary photographs during the registration process.
Final Thought
It is crucial for consumers who have purchased the recalled Atomi Smart Heaters to take immediate action to ensure their safety and receive a refund for the product. By following the provided instructions and contacting Atomi, consumers can protect themselves from the fire and burn hazards associated with these heaters.
