Recalled Product Name/Brand/ID
Ascend Cabrillo and Minaret Electric Bikes
Recall Product Images
Potential Risks or Issues
The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging.
Has Anyone Been Injured?
- The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns.
About the Recall
This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS, and the Ascend Minaret model number is R7586BPS. The model number and “Pacific Cycle” are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word “Ascend” is located on the downtube, and the word “Cabrillo” or “Minaret” on the chain stay. The electric bikes have an electric assist motor.
Where to Find Unique Identification of this Product
The model number and “Pacific Cycle” can be found on the service label located on the seat tube above the bottom bracket.
How Many Units Are Affected?
About 1,700 units
Affected Batch/Date Range
No specific batch or date range provided.
Who is the Distributor(s)?
Bass Pro LLC, of Springfield, Missouri
Places Where Recalled Product was Sold
Bass Pro Shops and Cabela’s stores nationwide and online at basspro.com and cabelas.com from January 2023 through November 2023 for between $1,400 and $1,500.
Where was This Manufactured?
China
Actions for Consumers
- Consumers should immediately stop using and unplug the recalled electric bikes.
- Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall.
- Return the recalled bikes to Bass Pro Shops or Cabela’s to receive a full refund.
Additional Information
For more information, consumers can contact Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com, or visit www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on “Safety Notices & Recalls”.
Regulatory Compliance
No specific information provided.
How Can I Protect Myself From Falling Victim?
If you own an Ascend Cabrillo or Minaret Electric Bike, immediately stop using and unplug the bike. Check the model number and “Pacific Cycle” on the service label located on the seat tube above the bottom bracket. Enter the serial number on www.pacific-cycle.com/safety-notices-recalls to confirm if your bike is part of the recall. Return the recalled bike to Bass Pro Shops or Cabela’s for a full refund.
Final Thought
It is important to prioritize safety when using electric bikes. This recall serves as a reminder to carefully check for any recalls or safety notices regarding your products to prevent potential hazards or injuries.
