True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard

Recall ID: 9673

Recall Number: 23249

Recall Date: July 27, 2023

Recalled Product Name/Brand/ID

Showrunner II Consoles, with included wireless phone chargers, sold with fitness equipment

Recall Product Images

Recalled Showrunner II Console on True Fitness Treadmill, Model TC900
Recalled Showrunner II Console on True Fitness Stationary Bike, Model UC900
Recalled Showrunner II Console on True Fitness Climber, Model VC900
Recalled Showrunner II Console on True Fitness Elliptical, Model XS1000

Potential Risks or Issues

An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard.

Has Anyone Been Injured?

True Fitness has received one report of a fire. No injuries have been reported.

About the Recall

This recall involves Showrunner II Consoles with wireless phone chargers. Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES, or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base. Consoles will need to be removed from the base to view the product number label. The consoles are 16-inch Integrated Personal Viewing System (PVS) LCD Consoles for use with True Fitness exercise products, including treadmills, upright bikes, recumbent bikes, ellipticals, and stepmills, created for commercial facilities. The model numbers for the fitness equipment include True Fitness Treadmill, Model TC900, True Fitness Stationary Bike, Model UC900, True Fitness Climber, Model VC900, and True Fitness Elliptical, Model XS1000. The console containing the wireless phone charger with an uncovered mounting bracket is a component part of some True Fitness exercise equipment.

Where to Find Unique Identification of this Product

The product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES, or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base.

How Many Units Are Affected?

About 600 units are affected by this recall.

Affected Batch/Date Range

The recalled consoles were sold from September 2021 through September 2022.

Who is the Distributor(s)?

The distributor of the recalled product is True Fitness, of O’Fallon, Missouri.

Places Where Recalled Product was Sold

The recalled product was sold at specialty fitness stores, distributors, and direct sales to commercial clubs and gyms nationwide.

Where was This Manufactured?

This product was manufactured in China.

Actions for Consumers

Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console.

Remedy Process

Consumers should contact True Fitness at 800-538-2740 from 8 a.m. to 6 p.m. ET Monday through Friday or visit their website at www.truefitness.com/recall or www.truefitness.com and click on “recall information” for more information on how to receive a free replacement console.

Additional Information

For additional information about this recall, consumers can visit the official recall page at https://www.cpsc.gov/Recalls/2023/True-Fitness-Recalls-Showrunner-II-Consoles-Sold-with-Fitness-Equipment-Due-to-Fire-Hazard.

Regulatory Compliance

This recall complies with the requirements set forth by the Consumer Product Safety Commission (CPSC).

How Can I Protect Myself From Falling Victim?

  • If you own a True Fitness exercise product with the Showrunner II Console, check the product number label on the rear console cover to see if your console is included in the recall.
  • If your console is one of the affected models, immediately turn off and unplug the exercise equipment and contact True Fitness for a free replacement console.
  • Follow the instructions provided by True Fitness to ensure the safe replacement of the console.

Final Thought

It is important for consumers to take immediate action if they own the recalled Showrunner II Consoles. The fire hazard posed by the exposed area of the wireless charging board can be dangerous, and it is crucial to unplug the exercise equipment and obtain a free replacement console from True Fitness. By following the recommended steps and contacting the manufacturer, consumers can ensure their safety and prevent potential fire incidents.