Recalled Product Name/Brand/ID
Camplux brand portable tankless water heaters
Recall Product Images
Potential Risks or Issues
The portable water heaters can leak gas from the gas regulator connection, posing a fire hazard.
Has Anyone Been Injured?
Camplux has received 19 reports of fire incidents involving the recalled water heaters. No injuries have been reported.
About the Recall
This recall involves certain Camplux brand portable tankless water heaters with model numbers AY132, BD158, BW211, BW264, and BW422. These water heaters were designed and intended for outdoor use with an attached propane tank to quickly heat water for showering or other hot water needs. The water heaters were sold in white, black, and silver/gray colors. The “Camplux” logo is printed on the front of the unit. The product label is located on the side of the unit and includes the model, size and other product details, serial numbers, and brand information.
Where to Find Unique Identification of this Product
Consumers will be directed to take a photograph of the label on their Camplux water heater product and send it to Camplux to confirm that they have a recalled water heater to receive the replacement gas regulator.
How Many Units Are Affected? Affected Batch/Date Range
About 42,000 units are affected. The affected models were manufactured on or before the following dates:
- AY132 5L 1.32 GPM 34,000 btu/hr: On or before September 17, 2021
- BD158 6L 1.58 GPM 41,000 btu/hr: On or before November 17, 2021
- BW211 8L 2.11 GPM 55,000 btu/hr: On or before November 17, 2021
- BW264 12.8L 2.64 GPM 68,000 btu/hr: On or before November 17, 2021
- BW422 16L 4.22 GPM 110,000 btu/hr: On or before December 20, 2021
Who is the Distributor(s)?
The Home Appliances Inc., d/b/a Camplux, of North Charleston, South Carolina
Places Where Recalled Product was Sold
The recalled water heaters were sold online at Amazon.com and Walmart.com from June 2018 through December 2021 for between $160 and $400.
Where was This Manufactured?
China
Actions for Consumers
Consumers should immediately turn off and stop using the recalled portable water heaters and contact The Home Appliances for a free repair kit. The repair kit consists of a replacement gas regulator with a quick connect attachment that allows for easy connection and disconnection without the need to screw in the gas regulator. Instructions for installing this repair kit will also be provided.
Remedy Process
Consumers should contact The Home Appliances to confirm that they have a recalled water heater and to receive the replacement gas regulator. The repair kit will be provided free of charge.
Additional Information
For more information about the recall, consumers can visit the CPSC website or contact The Home Appliances toll-free at 844-538-7475 from 9 a.m. to 5 p.m. ET Monday through Friday. Consumers can also email support@camplux.com or visit www.thehomeappliances.com or www.thehomeappliances.com/waterheaterrecall for more information.
Regulatory Compliance
The recall complies with the safety regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- Immediately stop using the recalled portable water heaters.
- Contact The Home Appliances to confirm if your water heater is affected and to receive the free repair kit.
- Follow the provided instructions for installing the repair kit.
Final Thought
It is crucial for consumers who own the Camplux brand portable tankless water heaters to take immediate action and stop using the product due to the fire hazard posed by gas leakage. By contacting The Home Appliances and obtaining the free repair kit, consumers can ensure their safety and prevent potential fire incidents.
