Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard
This recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera. The battery was sold separately and paired with the Pixy, which takes pictures and videos and measures about five inches long by four inches wide. The Pixy and battery are both yellow in color. The battery measures about three inches long and half of an inch wide.
Potential Risks or Issues
The lithium-ion battery in the camera can overheat, posing a fire hazard.
Has Anyone Been Injured?
Snap has received four reports of the battery overheating and bulging, resulting in one minor battery fire and one minor injury.
About the Recall
This recall is being conducted by Snap LLC., of Santa Monica, California. The recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera. The battery was sold separately and paired with the Pixy, which takes pictures and videos.
Where to Find Unique Identification of this Product
Consumers should visit www.pixy.com for instructions on how to participate in the recall and receive a refund of the purchase price.
How Many Units Are Affected?
About 71,000 units of the lithium-ion battery sold for Pixy Flying Cameras are affected by this recall.
Affected Batch/Date Range
The recalled lithium-ion batteries were sold from May 2022 through December 2023.
Who is the Distributor(s)?
The distributor of the recalled product is Snap LLC., of Santa Monica, California.
Places Where Recalled Product was Sold
- Online at Pixy.com
- Amazon.com
The product was sold from May 2022 through December 2023.
Where was This Manufactured?
The recalled product was manufactured in China.
Actions for Consumers
Consumers should immediately stop using the Pixy Flying Camera, remove the battery, and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the purchase price.
Remedy Process
Consumers should visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the purchase price.
Additional Information
For additional information, consumers can contact Snap’s recall hotline at 800-269-6990 24 hours a day, or email support@pixy.com or visit https://support.pixy.com/recall. Consumers can also go to www.pixy.com and click on “Recalls” at the bottom of the page for more information. Snap is contacting all known purchasers directly.
Regulatory Compliance
This recall complies with the regulations set forth by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from falling victim to this recall, immediately stop using the Pixy Flying Camera, remove the battery, and stop charging it. Follow the instructions provided by the manufacturer for participating in the recall and receiving a refund. Dispose of the battery in accordance with local and state regulations.
Final Thought
It is important for consumers to be aware of product recalls to ensure their safety and the safety of others. If you own a Pixy Flying Camera with the recalled lithium-ion battery, take immediate action to participate in the recall and receive a refund. Your safety is paramount.