Recalled Product Name/Brand/ID
Grand Rapids Chair Company Wood Dining Chairs
Recall Product Images
Potential Risks or Issues
The recalled chairs can shift, break, or collapse, posing a fall hazard to consumers.
Has Anyone Been Injured?
The firm has received three reports of the chair breaking. No injuries have been reported.
About the Recall
The Grand Rapids Chair Company is recalling their wood dining chairs due to a fall hazard. The recall involves Brooke model chairs, including all wood dining chairs in several styles, including partially and fully upholstered seats, and fully upholstered seat and back. The model numbers W520, W520-11, W520-21, W520-31, and W520-33 can be found on the original order confirmation or invoice. If not available, reference the Special Order Number (“SO#”) found on the white sticker on the underside of each chair. A list of affected special order numbers can be found at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/.
Where to Find Unique Identification of this Product
The model numbers W520, W520-11, W520-21, W520-31, and W520-33 can be found on the original order confirmation or invoice. If not available, reference the Special Order Number (“SO#”) found on the white sticker on the underside of each chair.
How Many Units Are Affected? Affected Batch/Date Range
About 5,670 wood dining chairs are affected by this recall.
Who is the Distributor(s)?
The Grand Rapids Chair Company, of Byron Center, Michigan, is the distributor of the recalled wood dining chairs.
Places Where Recalled Product was Sold
The wood dining chairs were made to order via special orders from January 2020 through June 2024.
Where was This Manufactured?
The recalled wood dining chairs were manufactured in the United States.
Actions for Consumers
- Consumers should immediately stop using the recalled wood dining chairs.
- Contact Grand Rapids Chair Company for a free repair.
- The repair will be conducted by Grand Rapids Chair Company personnel at the consumer’s location.
Remedy Process
Consumers should contact Grand Rapids Chair Company toll-free at 866-453-4748 Ext. 147 from 8 a.m. to 5 p.m. ET Monday through Friday, email at retrofits@grandrapidschair.com, or visit www.grandrapidschair.com/customer-service/product-safety-recall-brooke/ or www.grandrapidschair.com and click on “Brooke Recall” for more information.
Additional Information
For more information about the recall, consumers can visit the official recall page at https://www.cpsc.gov/Recalls/2024/Grand-Rapids-Chair-Company-Recalls-Wood-Dining-Chairs-Due-to-Fall-Hazard.
Regulatory Compliance
This recall complies with the regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from falling victim to this recall, immediately stop using the recalled wood dining chairs and contact Grand Rapids Chair Company for a free repair.
Final Thought
It is important for consumers to take immediate action upon learning about product recalls to ensure their safety and well-being. By following the provided instructions and contacting the distributor, affected consumers can have their wood dining chairs repaired free of charge, minimizing the risk of falls and potential injuries.
