Ride Aventon Recalls Sinch.2 Folding E-Bicycles Due to Crash and Injury Hazards
Ride Aventon has announced a product recall for their Sinch.2 Folding E-Bicycles due to potential crash and injury hazards. The recall involves Class 2 Sinch.2 electric bicycles that were sold in silver (quicksilver) and blue (sapphire) colors. These folding e-bikes have front and rear tires and foldable handlebars. The name “Aventon” is printed on the side of the downtube of the e-bike frame, and “Sinch.2” is printed on the chain stay that runs to the rear of the bicycle connecting the rear wheel to the frame.
Potential Risks or Issues
The recalled Sinch.2 Folding E-Bicycles can accelerate unexpectedly, resulting in a loss of control. This poses a serious crash and injury hazard to riders.
Has Anyone Been Injured?
There have been no reported injuries associated with the recalled e-bikes. However, the firm has received six reports of the bicycles accelerating unexpectedly.
About the Recall
The recall was initiated by Ride Aventon after discovering the potential safety issue with the Sinch.2 Folding E-Bicycles. The company is taking proactive measures to address the problem and protect consumers.
Where to Find Unique Identification of this Product
The unique identification of the recalled e-bikes can be found on the side of the downtube of the e-bike frame, where the name “Aventon” is printed. Additionally, “Sinch.2” is printed on the chain stay that connects the rear wheel to the frame.
How Many Units Are Affected?
Around 2,300 units of the Class 2 Sinch.2 Folding E-Bicycles are affected by this recall.
Affected Batch/Date Range
The affected e-bikes were sold from April 2023 through August 2023.
Who is the Distributor(s)?
The distributor of the recalled Sinch.2 Folding E-Bicycles is Ride Aventon Inc., located in Brea, California.
Places Where Recalled Product was Sold
The recalled e-bikes were sold at bicycle stores nationwide, as well as online at BestBuy.com and Eriksbikeshop.com.
Where was This Manufactured?
The Sinch.2 Folding E-Bicycles were manufactured in China.
Actions for Consumers
Consumers who own the recalled Sinch.2 Folding E-Bicycles should immediately stop using them. They are advised to contact a Ride Aventon authorized dealer to schedule a free repair, which includes a software update to the controller.
Remedy Process
Owners of the affected e-bikes can contact Ride Aventon toll-free at 866-300-3311 from 9 a.m. to 4 p.m. PT Monday through Friday. They can also reach out by email at info@aventon.com or visit the official recall page at https://www.aventon.com/pages/recalls or the Aventon website and click on “Recalls” at the bottom of the page for more information.
Additional Information
For more information about the Ride Aventon Sinch.2 Folding E-Bicycle recall, consumers can visit the official recall page mentioned above.
Regulatory Compliance
Ride Aventon is cooperating fully with the Consumer Product Safety Commission (CPSC) to ensure regulatory compliance and protect consumer safety.
How Can I Protect Myself From Falling Victim?
- Check if you own a Sinch.2 Folding E-Bicycle from Ride Aventon.
- If you own one, immediately stop using it.
- Contact a Ride Aventon authorized dealer for a free repair, including a software update to the controller.
Final Thought
Product recalls are an essential part of ensuring consumer safety. Ride Aventon’s proactive approach to addressing the potential crash and injury hazards associated with the Sinch.2 Folding E-Bicycles demonstrates their commitment to customer welfare. By taking the necessary precautions and following the recommended actions, consumers can protect themselves and prevent any potential accidents or injuries.
