Recalled Product Name/Brand/ID
Razor Icon electric scooters
Recall Product Images
Potential Risks or Issues
- The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.
Has Anyone Been Injured?
The firm has received 34 reports of partial or complete downtube separation with two reported injuries, including bruising.
About the Recall
This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with “31”, and on the back of the charger.
Model Numbers
- 13110003
- 13110005
- 13110040
- 13110042
- 13110060
- 13110061
- 13110062
- 13110063
- 13110084
The Razor Icons were sold in the following colors: black, blue, orange, pink, and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard.
Where to Find Unique Identification of this Product
The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with “31”, and on the back of the charger.
How Many Units Are Affected?
About 7,300 units
Affected Batch/Date Range
No specific batch or date range mentioned in the information provided.
Who is the Distributor(s)?
No distributor information provided.
Places Where Recalled Product was Sold
Target, Walmart, Best Buy, and other stores nationwide and online at Amazon.com, Walmart.com, Razor.com, and other websites from September 2022 through March 2024 for about $600.
Where was This Manufactured?
Razor USA LLC, of Cerritos, Calif.
Actions for Consumers
- Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon.
- Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund.
- All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund.
- Consumers will be asked to remove the handlebar and return only the handlebar to Razor.
- Razor will send consumers a prepaid shipping label and pouch for the return.
- The scooter’s lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash.
- The rest of the scooter should be disposed of separately in accordance with any local and state laws.
Additional Information
For more information, consumers can contact Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday, or visit www.razor.com/iconrecall or www.razor.com and click on “Recall Information” at the bottom of the page.
Regulatory Compliance
No specific regulatory compliance information provided.
How Can I Protect Myself From Falling Victim?
- Immediately stop using the recalled Razor Icon electric scooters.
- Follow the instructions provided by Razor for obtaining a refund or coupon.
- Dispose of the scooter’s lithium-ion batteries and the rest of the scooter in accordance with local and state laws.
Final Thought
It is crucial for consumers to take immediate action upon discovering the recall of the Razor Icon electric scooters. By following the provided instructions, consumers can ensure their safety and prevent any potential injuries caused by the fall hazard associated with the product. Razor is actively addressing the issue and offering appropriate remedies to affected consumers.
