Recalled Product Name/Brand/ID
Murf Electric Bikes Recalls Electric Bicycles
Recall Product Images
Potential Risks or Issues
The bicycles do not meet the U.S. safety standard, posing fall and injury hazards to the rider.
Has Anyone Been Injured?
The firm has received one report of a fall including one minor injury.
About the Recall
This recall involves all Murf’s electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight, and a tail light. “Murf” is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray, or green colors.
Where to Find Unique Identification of this Product
No specific unique identification information provided.
How Many Units Are Affected?
About 9,000 units are affected by this recall.
Affected Batch/Date Range
All Murf’s electric bicycles (e-bikes) sold prior to April 20, 2022.
Who is the Distributor(s)?
No specific distributor information provided.
Places Where Recalled Product was Sold
- Murf’s store in San Clemente, California
- Online at https://murfelectricbikes.com
- Bicycle stores nationwide
Where was This Manufactured?
The recalled electric bicycles were manufactured in China.
Actions for Consumers
- Immediately stop using the recalled electric bikes.
- Contact Murf’s store for a free repair.
- Consumers can also perform the repair themselves with the repair video available at https://youtu.be/yomCMeGnVTE.
- Murf Electric Bikes is contacting all purchasers directly.
Remedy Process
Consumers should contact Murf’s store for a free repair. Alternatively, they can perform the repair themselves using the provided repair video. Murf Electric Bikes is directly contacting all purchasers to inform them of the recall.
Additional Information
For more information about the recall, consumers can contact Murf toll-free at 888-855-0770 from 9 a.m. to 5 p.m. PT Monday through Friday. They can also visit the official recall website at www.murfrecall.com or the Murf Electric Bikes website at https://murfelectricbikes.com and click on “Recall”.
Regulatory Compliance
The recalled electric bicycles do not meet the U.S. safety standard.
How Can I Protect Myself From Falling Victim?
If you own a Murf electric bicycle, check if it falls within the recall date range. If it does, immediately stop using the bicycle and contact Murf’s store for a free repair. Follow the provided repair video if you prefer to perform the repair yourself. Stay informed about product recalls by regularly checking the official recall websites and manufacturer websites.
Final Thought
It is important to prioritize safety when it comes to using any product, especially those involving transportation. This recall serves as a reminder for both manufacturers and consumers to ensure that products meet the necessary safety standards to prevent accidents and injuries. By promptly addressing product safety concerns through recalls and repairs, companies can help protect their customers and maintain trust in their brand.
