Recalled Product Name/Brand/ID
The recalled product is Shimano PRO Vibe Alloy stem for road bicycles with ID #23757.
Recall Product Images
Potential Risks or Issues
The recalled bicycle stems can crack and break while in use and cause the rider to lose control, posing a risk of injury to the user in a crash.
Has Anyone Been Injured?
The firm has received two reports of the recalled bicycle stems cracking in the U.S. No injuries have been reported in the United States.
About the Recall
The PRO Vibe stems were sold separately and installed by bicycle stores. The recalled stems have a silver ‘V’ logo on the faceplate of the stem and the forward-facing mounting bolts.
Where to Find Unique Identification of this Product
The recalled product is Shimano PRO Vibe Alloy stem for road bicycles with ID #23757.
How Many Units Are Affected?
About 400 (In addition, about 90 were sold in Canada) units of the Shimano PRO Vibe Alloy stem for road bicycles are affected.
Affected Batch/Date Range
The recalled product was sold from May 2020 through June 2022.
Who is the Distributor(s)?
The distributor is Shimano North America Bicycle Inc., of Irvine, California.
Places Where Recalled Product was Sold
The recalled product was sold at bicycle stores nationwide and online at Backcountry.com.
Where was This Manufactured?
The recalled product was manufactured in Taiwan.
Actions for Consumers
Consumers should immediately stop using bicycles with PRO Vibe alloy handlebar stems and take them to the place where purchased or a Shimano authorized retailer to determine if the stem on their bike is included in the recall and for a free replacement stem and free installation.
Remedy Process
Consumers who have the recalled product should take them to the place where purchased or a Shimano authorized retailer to determine if the stem on their bike is included in the recall and for a free replacement stem and free installation.
Additional Information
Consumers can contact Shimano North America Bicycle at 800-423-2420 from 8 a.m. to 5 p.m. Monday through Friday PT, email at bikeservice@shimano.com or online at https://www.pro-bikegear.com/us/news/ or bike.shimano.com and click on ‘Recalls’ or ‘News and updates’ for more information.
Regulatory Compliance
This recall is being conducted in accordance with the U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below.
How Can I Protect Myself From Falling Victim?
Consumers should immediately stop using bicycles with PRO Vibe alloy handlebar stems and take them to the place where purchased or a Shimano authorized retailer to determine if the stem on their bike is included in the recall and for a free replacement stem and free installation.
Final Thought
It is important to be aware of product recalls, as they can save you from potential injury. Make sure to check the CPSC website regularly for any product recalls and take the necessary steps to ensure your safety.
