Perdition, Desolation, Disintegration Product Recall: Power Adapters Sold with Rest 1st Generation Sound Machines
Product Recall ID: 9996
Recalled Product Images
Potential Risks or Issues
The plastic housing surrounding the AC power adapter supplied with some Rest 1st Generation sound machines can come off when removing the adapter from the power outlet, leaving the power prongs exposed and posing a shock hazard to consumers.
Has Anyone Been Injured?
The firm has received 19 reports of the plastic housing surrounding the AC power adapter coming off, including two reports of consumers who experienced a minor electrical shock.
About the Recall
This recall involves AC power adapters sold with some units of the Rest 1st Generation Sound Machine. The power adapters have model number CYAP05 050100U. The adapters have a white rectangular plastic housing that plugs directly into the wall socket. The model number, amps (“1.0A”), “Jiangsu Chenyang Electron Co. LTD”, and “Made in China” are printed in black near the prongs on the power adapter. The power adapter was not sold separately.
Where to Find Unique Identification of this Product
The unique identification of the recalled product can be found on the model number CYAP05 050100U printed on the power adapter.
How Many Units Are Affected?
About 919,400 units of the power adapters sold with Rest 1st Generation sound machines are affected by this recall. Additionally, approximately 44,352 units were sold in Canada.
Affected Batch/Date Range
The affected power adapters were sold nationwide and online from January 2019 through September 2022.
Who is the Distributor(s)?
The distributor of the recalled power adapters is Hatch Baby Inc., based in Palo Alto, California.
Places Where Recalled Product was Sold
The recalled power adapters were sold online at Hatch.co and Amazon.com, as well as at BuyBuyBaby, Target, Walmart, Nordstrom, Pottery Barn Kids, and BestBuy stores nationwide.
Where was This Manufactured?
The recalled power adapters were manufactured in China.
Actions for Consumers
Consumers should immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines. They should contact Hatch Baby Inc. for a free replacement power adapter. To request a replacement, consumers should unplug the cord, cut the cord on the recalled power adapter, take a photo of the adapter showing the model number and the cut cord, upload the photo, and provide their name and mailing address at www.hatch.co/adapterrecall. Hatch Baby Inc. is also contacting all registered owners directly.
Remedy Process
- Stop using the recalled power adapters.
- Contact Hatch Baby Inc. for a free replacement power adapter.
- Unplug the cord and cut the cord on the recalled power adapter.
- Take a photo of the adapter showing the model number and the cut cord.
- Upload the photo and provide name and mailing address at www.hatch.co/adapterrecall.
- Wait for the free replacement power adapter to be sent.
Additional Information
For more information about this recall, consumers can contact Hatch Baby Inc. toll-free at 888-918-4614 from 9 a.m. to 5 p.m. PT Monday through Friday. They can also reach out by email at recall@hatch.co or visit the websites www.hatch.co/adapterrecall or www.hatch.co and click on “Recall” at the bottom of the page.
Regulatory Compliance
This product recall complies with the regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from falling victim to this recall, immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines. Follow the remedy process provided by Hatch Baby Inc. to obtain a free replacement power adapter.
Final Thought
It is crucial for consumers to be aware of product recalls to ensure their safety and well-being. By following the recommended actions and obtaining the free replacement power adapter, consumers can mitigate the potential risks associated with the recalled product.
