Recalled Product Name/Brand/ID
Hover-1 Dynamo E-scooters
Recall Product Images
Potential Risks or Issues
The e-scooter’s brakes can fail, posing a risk of serious injury and crash hazard.
Has Anyone Been Injured?
DGL Group has received 22 reports of the e-scooter’s brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations, and strains.
About the Recall
This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters “WY” as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kickstand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.
Where to Find Unique Identification of this Product
The unique identification of this product can be found on a label located on the underside of the scooter.
How Many Units Are Affected?
About 4,200 units are affected by this recall.
Affected Batch/Date Range
No specific batch or date range information provided.
Who is the Distributor(s)?
No distributor information provided.
Places Where Recalled Product was Sold
The recalled product was sold exclusively at Walmart.com from November 2021 through July 2022 for about $200.
Where was This Manufactured?
This product was manufactured in China.
Actions for Consumers
Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter’s serial number and severed motor cable.
Remedy Process
Consumers should contact DGL Group for instructions on how to receive a full refund. They will be required to provide photographs of their e-scooter’s serial number and severed motor cable.
Additional Information
For more information about this recall, consumers can visit the CPSC website.
Regulatory Compliance
No specific regulatory compliance information provided.
How Can I Protect Myself From Falling Victim?
- Stop using the recalled e-scooters immediately.
- Contact DGL Group for instructions on how to receive a full refund.
- Provide photographs of your e-scooter’s serial number and severed motor cable to receive a refund.
Final Thought
It is important for consumers to be aware of product recalls to ensure their safety. The Hover-1 Dynamo e-scooters have been recalled due to a risk of serious injury and crash hazard caused by brake failure. If you own one of these recalled e-scooters, stop using it immediately and follow the remedy process provided by DGL Group to receive a refund. Your safety should always be a top priority.
