Trek Recalls Promax Hydraulic Disc Brakes Sold on Trek Bicycles Due to Crash Hazard
Trek has issued a recall for the Promax hydraulic disc brakes sold on certain Trek bicycles due to a crash hazard. The recall affects bicycles from model years 2021, 2022, and 2023. The affected bicycles include various models such as FX 2, Verve 3, Verve+ 3, FX Sport 4, FX Sport 5, FX Sport 6, Dual Sport 2, Dual Sport 3, and more.
Recalled Product Images
Potential Risks or Issues
The recall is being issued due to the potential risk of the brake hose detaching from the brake lever. This poses a crash hazard to the rider.
Has Anyone Been Injured?
Trek has received 195 reports of brake hoses detaching from the brake lever in the United States. Fortunately, no injuries have been reported.
About the Recall
This recall involves Trek bicycles with revision 1 of the Promax Solve DSK-925 and Promax F1 DSK-927 hydraulic disc brakes installed as original equipment on the bicycle models listed in the table below. The serial number is printed on a sticker underneath the frame of the bicycle.
Where to Find Unique Identification of this Product
Consumers can check their bike’s serial number at www.trekbikes.com/us/en_US/promax-recall-inquiry/ to determine if their bike is included in this recall.
How Many Units Are Affected?
About 96,900 units of the Promax hydraulic disc brakes sold on Trek bicycles are affected by this recall.
Affected Batch/Date Range
The recall includes bicycles from model years 2021, 2022, and 2023.
Who is the Distributor(s)?
The distributor of the recalled product is Trek Bicycle Corp., of Waterloo, Wisconsin.
Places Where Recalled Product was Sold
The recalled Promax hydraulic disc brakes were sold at Trek dealers nationwide and online at www.trekbikes.com from June 2021 through March 2023.
Where was This Manufactured?
The recalled product was manufactured in Taiwan by Lee Chi Enterprises Co., Ltd.
Actions for Consumers
Consumers should immediately stop using the bicycles with the recalled brakes and contact their local authorized Trek dealer for a free inspection and repair.
Remedy Process
Trek dealers will provide a free inspection and repair for the affected bicycles. Consumers can contact Trek at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday, or visit www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls or www.trekbikes.com and click on “Recalls” at the bottom of the page for more information.
Additional Information
For additional information, consumers can visit the official recall page on the CPSC website: Trek Recalls Promax Hydraulic Disc Brakes Sold on Trek Bicycles Due to Crash Hazard
Regulatory Compliance
This recall is being conducted in compliance with the regulations of the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- Check if your Trek bicycle is included in the recall by visiting www.trekbikes.com/us/en_US/promax-recall-inquiry/
- If your bicycle is affected, stop using it and contact your local authorized Trek dealer for a free inspection and repair.
- Follow all instructions provided by Trek and the CPSC to ensure your safety.
Final Thought
It is crucial for consumers to be aware of product recalls to protect themselves from potential hazards. Trek’s recall of Promax hydraulic disc brakes sold on Trek bicycles is an important step in ensuring the safety of riders. By following the recommended actions and contacting Trek for a free inspection and repair, consumers can prevent accidents and injuries related to the detached brake hoses.
