BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard
BISSELL has issued a recall for their Multi Reach Hand and Floor Vacuum Cleaners due to a fire hazard. The vacuum cleaners have a potential risk of the battery pack overheating and smoking, posing a danger of fire. BISSELL has received 17 reports of the vacuum cleaners smoking and emitting a burning odor. Six of these reports included the battery pack catching fire, resulting in minor property damage and two cases of minor burn injuries.
Potential Risks or Issues
- The vacuum’s battery pack can overheat and smoke, posing a fire hazard.
Has Anyone Been Injured?
- BISSELL has received 17 reports of the recalled vacuum cleaners smoking and emitting a burning odor.
- Six of the reports included the battery pack catching fire.
- Three of the incidents resulted in minor property damage.
- Two incidents resulted in minor burn injuries.
About the Recall
This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners. The models affected by the recall are 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, and 2151V. The vacuums were sold in a variety of colors. The model numbers can be found on the product rating label located behind the dirt tank. BISSELL is advising consumers to stop using the recalled vacuums and to contact them for instructions on how to deplete the charge on the battery and receive a free replacement vacuum.
Where to Find Unique Identification of this Product
How Many Units Are Affected?
About 142,000 units in the United States and an additional 14,600 units in Canada are affected by this recall.
Affected Batch/Date Range
The affected vacuum cleaners were sold from August 2016 through December 2022.
Who is the Distributor(s)?
The distributor of the recalled vacuum cleaners is BISSELL Homecare Inc., located in Grand Rapids, Michigan.
Places Where Recalled Product was Sold
The recalled vacuum cleaners were sold at various retailers including Lowe’s, Macy’s, Kohl’s, Target, Walmart, Best Buy, and other stores nationwide. They were also available for purchase online at www.bissell.com, www.amazon.com, www.hsn.com, and other online sellers.
Where was This Manufactured?
The recalled vacuum cleaners were manufactured in China.
Actions for Consumers
Consumers who own the recalled BISSELL Multi Reach Hand and Floor Vacuum Cleaners should immediately stop using them. They should contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. It is important to dispose of the recalled lithium-ion batteries in accordance with local and state laws, and not in the regular trash.
Remedy Process
Consumers should contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. The company can be reached toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday. They can also be contacted via email at RecallNA@bissell.com or online at www.BISSELL.com/recall or www.BISSELL.com by clicking on “Product Recalls” located under the “Support Resources” column at the bottom of the page.
Additional Information
Additional information about the BISSELL Multi Reach Hand and Floor Vacuum Cleaner recall can be found on the CPSC website.
Regulatory Compliance
The BISSELL Multi Reach Hand and Floor Vacuum Cleaners recall is in compliance with the regulations and guidelines set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from falling victim to this recall, check your vacuum cleaner model against the list of affected models provided by BISSELL. If your vacuum cleaner is part of the recall, follow the instructions provided by the company to receive a free replacement vacuum and dispose of the lithium-ion battery properly.
Final Thought
It is important to take immediate action if you own one of the recalled BISSELL Multi Reach Hand and Floor Vacuum Cleaners. Stop using the vacuum cleaner and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Your safety and the safety of your home are of utmost importance.
