Recalled Product Name/Brand/ID
Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301)
Recalled Product Images
Potential Risks or Issues
The vacuums can short circuit during or after charging the battery, posing a fire hazard.
Has Anyone Been Injured?
The firm has received two reports of serious fires caused by the vacuums, resulting in property damage.
About the Recall
This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. “Brookstone” is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension.
Where to Find Unique Identification of this Product
The unique identification of this product can be found on the back of the unit.
How Many Units Are Affected?
About 10,600 units are affected by this recall.
Affected Batch/Date Range
No specific batch or date range information provided.
Who is the Distributor(s)?
No distributor information provided.
Places Where Recalled Product was Sold
- Belk stores nationwide
- www.belk.com
Where was This Manufactured?
This product was manufactured in China.
Actions for Consumers
Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301) and contact Southern Telecom to receive a full refund.
Remedy Process
Consumers can contact Southern Telecom through the following methods:
- Toll-free phone number: 866-450-4493 (9 a.m. to 5:30 p.m. ET, Monday through Friday)
- Email: support@customersupport123.com
- Online: Visit www.southerntelecom.com and click on “Safety Recalls” at the top of the page for more information.
Additional Information
For more information about this recall, visit the official website of the U.S. Consumer Product Safety Commission.
Regulatory Compliance
No specific regulatory compliance information provided.
How Can I Protect Myself From Falling Victim?
To protect yourself from falling victim to this recall, immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301) and follow the remedy process mentioned above to receive a full refund.
Final Thought
It is important for consumers to take this recall seriously and prioritize their safety by discontinuing the use of the recalled vacuums. By following the provided remedy process, consumers can ensure they receive a full refund and avoid any potential fire hazards associated with the product.
