Recalled Product Name/Brand/ID
Nap Queen Sleep Victoria Hybrid Mattresses
Recall Product Images
Potential Risks or Issues
The recalled mattresses violate mandatory federal flammability regulations for mattresses, posing a fire hazard to consumers.
Has Anyone Been Injured?
None reported.
About the Recall
This recall involves all sizes and thicknesses of the Nap Queen Sleep Victoria Cooling Gel and Pocket Coil Hybrid Mattresses manufactured prior to October 2023, models NQ691011, NQ691015, NQ691021, NQ691031, NQ691041, NQ691211, NQ691215, NQ691221, NQ691231, NQ691241, NQ69811, NQ69815, NQ69821, NQ69831 and NQ69841. The single-sided mattresses have a white knit top panel quilted in wavy diamonds, and a black woven quilted side panel. They were sold compressed in a box. The mattresses’ top and bottom edges are black with yellow stitching. “Nap Queen Sleep”, “Victoria Hybrid,” the model number, and manufacture date appear on a white label sewn onto the mattress cover.
Where to Find Unique Identification of this Product
The unique identification of this product can be found on a white label sewn onto the mattress cover. It includes the brand name “Nap Queen Sleep,” the model name “Victoria Hybrid,” the model number, and the manufacture date.
How Many Units Are Affected? Affected Batch/Date Range
About 117,200 units of the Nap Queen Sleep Victoria Hybrid Mattresses are affected by this recall. The affected batch includes all mattresses manufactured prior to October 2023.
Who is the Distributor(s)?
The distributor of the recalled mattresses is Adven Group, doing business as Nap Queen Sleep, located in Missouri City, Texas.
Places Where Recalled Product was Sold
The recalled mattresses were sold nationwide in stores and online at various retailers, including Amazon.com, Walmart, Home Depot, Wayfair, Target, Bed Bath and Beyond, and Napqueensleep.com from February 2020 through October 2023. The mattresses were priced between $160 and $375.
Where was This Manufactured?
The recalled mattresses were manufactured in the United States, Kosovo, and Greece.
Actions for Consumers
Consumers should stop using the recalled mattresses immediately and contact Nap Queen Sleep. The company is providing a free fitted cover for customers to put on their mattress to bring it into compliance with the federal flammability regulations. Nap Queen Sleep is directly contacting all known purchasers of the recalled mattresses.
Remedy Process
The remedy process for the recalled mattresses is a free fitted cover provided by Nap Queen Sleep. Consumers can contact the company through their toll-free number at 866-387-6239 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at recall@napqueens.com, or online at https://www.napqueensleep.com/pages/napqueen-victoria-hybrid-mattress-recall-program or www.napqueensleep.com and click “Product Recall” at the top of the page for more information.
Additional Information
For additional information about the recall, consumers can visit the official recall page provided by the Consumer Product Safety Commission at https://www.cpsc.gov/Recalls/2024/Adven-Group-Recalls-Nap-Queen-Sleep-Victoria-Hybrid-Mattresses-Due-to-Fire-Hazard-Violation-of-Federal-Mattress-Flammability-Regulations.
Regulatory Compliance
The recalled mattresses violate federal mattress flammability regulations.
How Can I Protect Myself From Falling Victim?
- Stop using the recalled mattresses immediately.
- Contact Nap Queen Sleep to receive a free fitted cover to bring your mattress into compliance with the federal standard.
- Follow the instructions provided by Nap Queen Sleep for the remedy process.
- Visit the official recall page for more information and updates.
Final Thought
It is crucial for consumers to heed this product recall and take immediate action to ensure their safety. The fire hazard posed by the recalled Nap Queen Sleep Victoria Hybrid Mattresses can be mitigated by following the remedy process provided by the company. By contacting Nap Queen Sleep, consumers can receive a free fitted cover to bring their mattress into compliance with federal flammability regulations. Stay informed and prioritize your safety.
