Recalled Product Name/Brand/ID
ZLINE Wall Ovens
Recall Product Images
Potential Risks or Issues
- The oven door hinge can dislodge, releasing the spring, which can damage or break through the door trim.
- This poses an impact injury hazard to consumers.
Has Anyone Been Injured?
The firm has received 95 reports of incidents of the door spring releasing or breaking through the top of the oven door. One minor injury has been reported.
About the Recall
This recall involves single-door and double-door ZLINE built-in electric wall ovens with model numbers AWS-30, AWD-30, AWS-30-BS, AWD-30-BS, AWSS-30, and AWDS-30. The recalled ovens were sold in stainless steel and black stainless with a digital control at the top of the unit. The recalled product is approximately 30 inches wide by 24.5 inches deep by 51 inches high for the double wall oven, and 29 inches high for the single wall oven. The ZLINE logo is printed on the bottom face of the door. The serial number and the manufacturing date in YYYYMMDD format are printed on a white label located inside the right side of the oven. The serial numbers range between 207986920110001 and WOAR2112048400, and the manufacturing dates between November 2020 and December 2021 are shown as 20201101 through 20211231.
Where to Find Unique Identification of this Product
The serial number and the manufacturing date in YYYYMMDD format are printed on a white label located inside the right side of the oven.
How Many Units Are Affected?
About 5,000 units are affected by this recall.
Affected Batch/Date Range
The affected batch includes ovens with serial numbers ranging between 207986920110001 and WOAR2112048400, and manufacturing dates between November 2020 and December 2021.
Who is the Distributor(s)?
The distributor of the recalled product is ZLINE Kitchen and Bath, located in Reno, Nev.
Places Where Recalled Product was Sold
The recalled product was sold at Best Buy, Lowe’s, The Home Depot, and The Range Hood Store nationwide and online at www.bestbuy.com, www.build.com, www.costco.com, www.homedepot.com, www.therangehoodstore.com, www.overstock.com, and www.wayfair.com from December 2020 through September 2022 for between $1,900 and $3,950.
Where was This Manufactured?
This product was manufactured in China.
Actions for Consumers
Consumers should immediately stop using the recalled ovens until the oven door is repaired. Contact ZLINE to obtain a free replacement door and instructions on replacing it. Consumers can register online at https://zlinekitchen.com/recalls-walloven to begin the repair process. Consumers who require physical assistance may request a service visit. ZLINE is contacting all purchasers directly.
Remedy Process
- Stop using the oven until the door is repaired.
- Contact ZLINE for a free replacement door and instructions.
- Register online at https://zlinekitchen.com/recalls-walloven to initiate the repair process.
- Consumers requiring physical assistance can request a service visit.
- ZLINE is directly contacting all purchasers.
Additional Information
For more information about the recall, consumers can visit the official recall page at https://www.cpsc.gov/Recalls/2024/ZLINE-Recalls-Built-In-Electric-Wall-Ovens-Due-to-Impact-Injury-Hazard. They can also contact ZLINE toll-free at 833-256-3603 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email at awrecall@zlinekitchen.com, or visit https://zlinekitchen.com/recalls-walloven or https://zlinekitchen.com and click on “Recalls” on the bottom of the page and then “Product Recalls” for more information.
Regulatory Compliance
The ZLINE Wall Ovens have been recalled due to an impact injury hazard, which violates the safety regulations.
How Can I Protect Myself From Falling Victim?
- Check if your ZLINE Wall Oven is within the affected batch and date range.
- If your oven is affected, immediately stop using it and follow the remedy process provided by ZLINE.
- Regularly check for product recalls and safety alerts from manufacturers and regulatory agencies.
- Register your appliances to receive recall notifications.
Final Thought
It is crucial for consumers to take immediate action upon learning about a product recall to ensure their safety and prevent any potential injuries. By following the instructions provided by ZLINE, consumers can resolve the issue with their recalled ZLINE Wall Ovens and continue to use them safely.
