DR Power Equipment Recalls DR Power Chipper Shredders Due to Laceration Hazard
DR Power Equipment has issued a recall for their Chipper Shredders due to a laceration hazard. The recall involves the following model numbers: CS35050BEN, CS35050BENR, CS35050BENSD, CS35150BEN, CS35150BENR, CS35150BENSD, CS35150DEN, CS45040DMN, CS45040DEN, CS45040DENR, CS45040DMNR, CS43030DMN, and CS43030DMNR. These chippers were sold in orange and black with a funnel at the top to shred brush.
Potential Risks or Issues
The recall has been issued because pieces of metal can come loose from inside the shredder’s housing and be ejected, posing a laceration hazard. Additionally, the hopper can become detached from the shredder, also posing a laceration hazard.
Has Anyone Been Injured?
According to the firm, there have been 79 reports of parts coming loose inside the housing of the chipper shredder or pieces of metal ejecting. This includes two reports of injuries. The firm has also received three reports of hoppers unexpectedly detaching from the chipper shredder, including one minor abrasion injury.
About the Recall
The recall was announced on September 21, 2023. Consumers are advised to immediately stop using the recalled chipper shredders and contact DR Power Equipment for a full refund or a free repair, including shipping.
Where to Find Unique Identification of this Product
For model numbers beginning with CS3, the model number is located on the side of the unit. For model numbers beginning with CS4, the model and serial numbers are printed on a white label located on the base of the machine to the left of the engine manual start handle.
How Many Units Are Affected?
Approximately 5,900 units of the recalled chipper shredders are affected in the United States. In addition, about 90 units were sold in Canada.
Affected Batch/Date Range
The affected chipper shredders were sold between September 2019 and August 2023 for model numbers beginning with CS3, and between August 2022 and July 2023 for model numbers beginning with CS4.
Who is the Distributor(s)?
The distributor of the recalled chipper shredders is DR Power Equipment, located in South Burlington, Vermont.
Places Where Recalled Product was Sold
The recalled chipper shredders were sold at authorized DR Power Equipment dealers nationwide and online at drpower.com.
Where was This Manufactured?
The recalled chipper shredders were manufactured by Generac Power Systems Inc., of Waukesha, Wisconsin.
Actions for Consumers
Consumers who own the recalled chipper shredders should immediately stop using them and contact DR Power Equipment to receive a full refund or a free repair, including shipping. DR Power can be reached at 800-550-4845 from 8:30 a.m. to 5 p.m. ET Monday through Friday. Consumers can also email recall@DRPower.com or visit http://lvtbrc.com/ or www.drpower.com for more information.
Remedy Process
DR Power Equipment is offering consumers a full refund or a free repair, including shipping, for the recalled chipper shredders.
Additional Information
For more information about this recall, consumers can visit the official recall page on the Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/Recalls/2023/DR-Power-Equipment-Recalls-DR-Power-Chipper-Shredders-Due-to-Laceration-Hazard. Additional information can also be found on the Health Canada website at https://recalls-rappels.canada.ca/en/alert-recall/dr-power-equipment-chipper-shredders-recalled-due-laceration-hazard.
Regulatory Compliance
DR Power Equipment is conducting this recall in cooperation with the CPSC. This recall is also being conducted in Canada through Health Canada.
How Can I Protect Myself From Falling Victim?
- Stop using the recalled chipper shredders immediately.
- Contact DR Power Equipment for a full refund or a free repair, including shipping.
- Follow all instructions provided by the manufacturer or distributor.
- Stay informed about product recalls by regularly checking the CPSC website and other reliable sources of recall information.
Final Thought
It is important for consumers to take immediate action if they own one of the recalled chipper shredders. By stopping use and contacting DR Power Equipment, consumers can ensure their safety and receive the appropriate remedy for the laceration hazard.
