Lochinvar Recalls Condensing Boilers Due to Risk of Carbon Monoxide Poisoning
Lochinvar has issued a product recall for their residential condensing boilers, combi boilers, and packaged systems due to the potential risk of carbon monoxide poisoning. The recall includes products sold under the Lochinvar, A. O. Smith, and State Industries brand names. The affected units have serial numbers within the range of 125325485 through 134830284. The brand name is printed on the front of each unit, and the model number and serial number can be found on the data plate on the product.
Potential Risks or Issues
- The boiler’s flue collector can crack if exposed to a high impact event in the burner chamber, which can allow the boiler to emit carbon monoxide.
- This poses a risk of carbon monoxide poisoning.
Has Anyone Been Injured?
Lochinvar has received nine reports of broken flue collectors, but there have been no reports of injuries.
About the Recall
The recall includes residential condensing boilers, combi boilers, and packaged systems sold by Lochinvar from August 2021 through August 2023. The affected units were sold under the Lochinvar, A. O. Smith, and State Industries brand names and have serial numbers within the range of 125325485 through 134830284. The brand name is printed on the front of each unit. The model number and serial number can be found on the data plate on the product located on the unit’s rating plate, which is located either on the inside or outside of the outer jacket of the unit.
Where to Find Unique Identification of this Product
The model number and serial number can be found on the data plate on the product located on the unit’s rating plate, which is located either on the inside or outside of the outer jacket of the unit.
How Many Units Are Affected?
About 17,370 units are affected by this recall. Additionally, approximately 782 units were sold in Canada.
Affected Batch/Date Range
The affected units were sold from August 2021 through August 2023.
Who is the Distributor(s)?
The distributor of the recalled products is Lochinvar LLC, located in Lebanon, Tennessee.
Places Where Recalled Product was Sold
The recalled products were sold by independent contractors, plumbers, and plumbing supply vendors and distributors from August 2021 through September 2023. They were sold for prices ranging from $4,000 to $10,000, including installation. A limited number of units were also sold to original equipment manufacturers who modify and use the boilers in integrated in-floor heating systems.
Where was This Manufactured?
The recalled products were manufactured in the United States.
Actions for Consumers
Consumers with the recalled boilers should immediately contact the installer or a qualified technician to schedule a free repair. The repair will consist of installing a steel plate, which will be affixed to the base of the flue collector to act as a reinforcement. Consumers who continue to use the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor of the home.
Remedy Process
Consumers with Lochinvar-branded boilers can find a qualified service technician by visiting Lochinvar’s website and using the “Contractor Locator” feature. Consumers with A.O. Smith or State Industries-branded boilers should contact their installer. Consumers who do not know their installer can contact Lochinvar directly for assistance.
Additional Information
For additional information about the recall, consumers can visit the Lochinvar website and click on “Recall Notices” at the bottom of the page. Consumers can also check the recalled boilers’ serial number at www.waterheaterrecall.com, specifically selecting the look-up feature for the flue collector recall. Lochinvar can be contacted via phone at 833-232-9706 or via email at recallinfo@lochinvar.com.
Regulatory Compliance
The recall complies with the safety regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from the risk of carbon monoxide poisoning, it is essential to schedule a free repair for the recalled boilers. If you continue to use the boilers while awaiting repair, make sure you have working carbon monoxide alarms outside of sleeping areas and on each floor of your home.
Final Thought
The recall of Lochinvar condensing boilers, combi boilers, and packaged systems is necessary to prevent the potential risk of carbon monoxide poisoning. It is important for consumers to take immediate action by contacting the installer or a qualified technician for a free repair. By addressing this issue promptly, consumers can ensure the safety of their households and prevent any potential harm.