Recalled Product Name/Brand/ID
Sky Wheels by Soft Play
Recall Product Images
Potential Risks or Issues
The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.
Has Anyone Been Injured?
- The firm has received a total of 15 reports of the Sky Wheel detaching from the rail of the play set.
- Three reported injuries involving lacerations to the scalp have been reported.
About the Recall
This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.
Where to Find Unique Identification of this Product
No specific unique identification information provided.
How Many Units Are Affected?
About 3,500 units are affected by this recall.
Affected Batch/Date Range
No specific batch or date range information provided.
Who is the Distributor(s)?
No specific distributor information provided.
Places Where Recalled Product was Sold
- Sold to McDonald’s
- Sold to YMCA
- Sold to Lifetime Fitness
- Sold to Burger King
- Sold to Crunch Fitness
- Sold to LTF Club Organizations
- Sold to other fitness and recreational play areas
Where was This Manufactured?
Soft Play LLC, of Huntersville, North Carolina, manufactured the Sky Wheels.
Actions for Consumers
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.
Remedy Process
The remedy for this product recall is a free inspection and repair if necessary. Businesses should contact Soft Play to schedule the inspection.
Additional Information
For more information about this recall, consumers can contact Soft Play at 800-782-7529 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit their website at https://www.softplay.com/product/sky-wheels/ and click on “Customer Service” at the bottom of the page, then click on the “Recall” tab in the middle of the page.
Regulatory Compliance
No specific regulatory compliance information provided.
How Can I Protect Myself From Falling Victim?
Businesses and consumers should follow the instructions provided by Soft Play and refrain from using the Sky Wheels until they have been inspected and, if necessary, repaired.
Final Thought
It is important for businesses and consumers to prioritize safety and take prompt action to address any potential risks or hazards associated with recalled products. By following the instructions provided by Soft Play, the risk of fall-related injuries to children can be minimized.