Recalled Product Name/Brand/ID

Sky Wheels by Soft Play

Recall Product Images

Recalled Soft Play Sky Wheels (side view)
Recalled Soft Play Sky Wheels (view from below)

Potential Risks or Issues

The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.

Has Anyone Been Injured?

  • The firm has received a total of 15 reports of the Sky Wheel detaching from the rail of the play set.
  • Three reported injuries involving lacerations to the scalp have been reported.

About the Recall

This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.

Where to Find Unique Identification of this Product

No specific unique identification information provided.

How Many Units Are Affected?

About 3,500 units are affected by this recall.

Affected Batch/Date Range

No specific batch or date range information provided.

Who is the Distributor(s)?

No specific distributor information provided.

Places Where Recalled Product was Sold

  • Sold to McDonald’s
  • Sold to YMCA
  • Sold to Lifetime Fitness
  • Sold to Burger King
  • Sold to Crunch Fitness
  • Sold to LTF Club Organizations
  • Sold to other fitness and recreational play areas

Where was This Manufactured?

Soft Play LLC, of Huntersville, North Carolina, manufactured the Sky Wheels.

Actions for Consumers

Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.

Remedy Process

The remedy for this product recall is a free inspection and repair if necessary. Businesses should contact Soft Play to schedule the inspection.

Additional Information

For more information about this recall, consumers can contact Soft Play at 800-782-7529 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit their website at and click on “Customer Service” at the bottom of the page, then click on the “Recall” tab in the middle of the page.

Regulatory Compliance

No specific regulatory compliance information provided.

How Can I Protect Myself From Falling Victim?

Businesses and consumers should follow the instructions provided by Soft Play and refrain from using the Sky Wheels until they have been inspected and, if necessary, repaired.

Final Thought

It is important for businesses and consumers to prioritize safety and take prompt action to address any potential risks or hazards associated with recalled products. By following the instructions provided by Soft Play, the risk of fall-related injuries to children can be minimized.