H-E-B Recalls Leather Woven Chairs Due to Fall Hazard (Recall Alert)
This recall involves H-E-B’s Haven & Key Leather Woven Chairs, also referred to as “Lovina Chairs.” The recalled chairs were sold in black or brown and were available at H-E-B stores in Texas and online at www.heb.com from April 2022 through April 2023 for about $300. The chairs can be identified by the following UPC codes: 4122089244 (black) and 4122091920 (brown). The UPC codes are displayed on the hangtag.
Potential Risks or Issues
The backrest and legs of the Haven & Key Leather Woven Chairs can crack and break off when a consumer is seated in the chair. This poses a fall hazard to individuals using the chairs.
Has Anyone Been Injured?
The firm has received 11 reports of the chairs cracking or breaking. However, no injuries have been reported at this time.
About the Recall
The recall was initiated by H-E-B in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The recall was issued due to the potential fall hazard posed by the chairs.
Where to Find Unique Identification of this Product
The unique identification of the recalled chairs can be found on the hangtag. The chairs can be identified by the UPC codes 4122089244 (black) and 4122091920 (brown).
How Many Units Are Affected?
Approximately 1,400 units of the Haven & Key Leather Woven Chairs are affected by this recall.
Affected Batch/Date Range
The recalled chairs were sold from April 2022 through April 2023.
Who is the Distributor(s)?
The distributor of the recalled chairs is HEB Grocery Company LP, based in San Antonio, Texas.
Places Where Recalled Product was Sold
The recalled Haven & Key Leather Woven Chairs were sold exclusively at H-E-B stores in Texas and online at www.heb.com.
Where was This Manufactured?
The Haven & Key Leather Woven Chairs were manufactured by UD Surya Abadi Furniture in Indonesia.
Actions for Consumers
Consumers who have purchased the recalled chairs should immediately stop using them and contact H-E-B for instructions on how to return the chairs. H-E-B is offering a full refund for the recalled chairs. H-E-B is directly contacting all known purchasers of the chairs.
Remedy Process
Consumers should contact H-E-B at their toll-free number, 855-432-4438, from 8 a.m. to 5 p.m. CT Monday through Friday. Additional information about the recall can be found on H-E-B’s website at https://newsroom.heb.com/heb-news/recalls/ or www.heb.com by clicking on “Product Recalls” at the bottom of the page.
Additional Information
For additional information about the recall, consumers can visit the official recall alert on the CPSC website at https://www.cpsc.gov/Recalls/2023/H-E-B-Recalls-Leather-Woven-Chairs-Due-to-Fall-Hazard-Recall-Alert.
Regulatory Compliance
The recall of the Haven & Key Leather Woven Chairs complies with the requirements and guidelines set by the U.S. Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- Stop using the recalled chairs immediately.
- Contact H-E-B for instructions on returning the chairs.
- Follow the provided remedy process to receive a full refund.
Final Thought
It is important for consumers to be aware of product recalls to ensure their safety and the safety of their loved ones. By following the recommended actions and contacting the distributor, consumers can protect themselves from potential hazards associated with the recalled Haven & Key Leather Woven Chairs.
