Recalled Product Name/Brand/ID
Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses
Recalled Product Images
Potential Risks or Issues
The mattresses could have been exposed to water during the manufacturing process allowing mold to develop and posing a health risk to individuals with compromised immune systems, damaged lungs, or an allergy to mold.
Has Anyone Been Injured?
The firm has received 541 reports of mold on the mattresses. No injuries have been reported.
About the Recall
This recall involves Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch mattresses. The ComfortGrande 14-inch mattress has a blue base with “Novaform” printed in white letters. The DreamAway 8-inch mattress has a gray base with “Novaform” printed in white letters. The item number is printed on the mattress box and on the law tag attached to the mattress.
Where to Find Unique Identification of this Product
The unique identification of the product can be found on the law tag attached to the mattress. The item number is also printed on the mattress box.
How Many Units Are Affected?
Only mattresses with the following model/item numbers and manufactured at FXI’s San Bernardino, California facility between January 2, 2023, and April 28, 2023, are included in the recall (this information can be found on the law tag attached to the mattress):
- ComfortGrande 14″ Mattress
- ITM/ART #
- Price
- King 1413200
- 700
- Cal King 1413201
- 700
- Queen 1413202
- 580
- Full 1413203
- 500
- Twin 1413204
- 400
- King 1413200
- 750
- Queen 1413202
- 600
- DreamAway 8″ Mattress
- ITM/ART #
- Price
- Twin 1698562
- 160
- Full 1698564
- 210
- Twin 1698562
- 150
- Full 1698564
- 200
Who is the Distributor(s)?
FXI Inc., of Radnor, Pennsylvania
Places Where Recalled Product was Sold
Exclusively at Costco stores in the Northwest United States and in the San Francisco Bay area and online at www.costco.com from January 2023 through June 2023 for between $150 and $750.
Where was This Manufactured?
The recalled mattresses were manufactured at FXI’s San Bernardino, California facility.
Actions for Consumers
Consumers should contact FXI to receive a full refund or a free replacement mattress, including free delivery of the new mattress and pick up and disposal of the recalled mattress. Costco is contacting all known purchasers directly.
Remedy Process
- Consumers should contact FXI Inc. at 888-886-2057 from 8 a.m. to 8 p.m. ET, Monday through Friday, or online at https://novaformcomfort.com/pages/recall or https://novaformcomfort.com and click Product Recall on the site for more information.
- Consumers can choose between a full refund or a free replacement mattress.
- The free replacement mattress will be delivered with free delivery.
- FXI Inc. will also arrange for pick up and disposal of the recalled mattress.
- Costco is contacting all known purchasers directly.
Additional Information
For more information about the recall, consumers can contact FXI Inc. at the provided toll-free number or visit the recall pages on the official websites mentioned.
Regulatory Compliance
No specific information regarding regulatory compliance is mentioned in the recall notice.
How Can I Protect Myself From Falling Victim?
If you have purchased a Novaform ComfortGrande 14-inch or Novaform DreamAway 8-inch mattress between January 2023 and June 2023 from Costco, check the model/item numbers and manufacturing dates provided in the recall notice. If your mattress matches the affected units, contact FXI Inc. to arrange for a refund or replacement.
Final Thought
It is important to stay informed about product recalls to ensure the safety and well-being of yourself and your family. If you have purchased a recalled mattress, take immediate action to protect yourself from potential health risks and follow the remedy process provided by the manufacturer.
