Box Components Recalls BMX Race Bicycle Stems Due to Fall Hazard
Recall ID: 9842
Recall Number: 24105
Recall Date: February 1, 2024
Caption: Recalled Box One Oversized 31.8 Delta Stem
Potential Risks or Issues
- The stems’ faceplate can crack and break, loosening the handlebars, and cause the rider to lose control, posing a risk of injury to the user in a crash.
Has Anyone Been Injured?
The firm has received one report of a stem faceplate’s cracking. No injuries have been reported.
About the Recall
This recall involves BMX Race Box One Oversized 31.8 Delta bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems have dual-tone gray stripes, laser-etched at an approximate 45-degree angle on the stem body’s sides. “Boxone” and the Box icon are also laser-etched on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple, and silver.
Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.
Where to Find Unique Identification of this Product
The recalled stems have dual-tone gray stripes, laser-etched at an approximate 45-degree angle on the stem body’s sides. “Boxone” and the Box icon are also laser-etched on the stems.
How Many Units Are Affected?
About 160 units of the BMX Race Box One Bicycle Stems are affected by this recall.
Affected Batch/Date Range
The stems were sold from January 2023 through October 2023.
Who is the Distributor(s)?
The Cycle Group, Dba Box Components, from Anaheim, California is the distributor of the recalled bicycle stems.
Places Where Recalled Product was Sold
The recalled bicycle stems were sold at BMX Race dealers nationwide and online at https://boxcomponents.com.
Where was This Manufactured?
The recalled bicycle stems were manufactured in Taiwan.
Actions for Consumers
Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.
Remedy Process
Consumers can contact Box Components at 800-797-6880 from 8 a.m. to 5 p.m. PT Monday through Thursday, email at orders@boxcomponents.com, or visit their website at https://boxcomponents.com/pages/recall-claim-form-delta-stem to process a recall claim. More information can also be found at https://boxcomponents.com/pages/recall-bulletin or by visiting https://boxcomponents.com and clicking on “Recalls and Bulletins” at the bottom of the page.
Additional Information
For more information about this recall, consumers can visit the following URL: https://www.cpsc.gov/Recalls/2024/Box-Components-Recalls-BMX-Race-Bicycle-Stems-Due-to-Fall-Hazard
Regulatory Compliance
This recall complies with the requirements set forth by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from falling victim to this recall, immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.
Final Thought
It is important for consumers to be aware of product recalls to ensure their safety and the safety of others. By following the recommended actions and contacting Box Components, consumers can protect themselves from any potential hazards associated with the recalled BMX Race Bicycle Stems.
