GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard
Recalled Product Name/Brand/ID: Knob-control electric radiant cooktops, model GE JP3030
Potential Risks or Issues: The cooktop’s burners can remain on after use, even after being turned to the “off” position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.
Has Anyone Been Injured? GE Appliances has received 83 reports of incidents in which a burner failed to regulate temperature accurately and/or power off when the knob was turned to the “off” position. No injuries have been reported.
About the Recall: This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding “Hot Cooktop” lights and four burner control knobs located on the right side of the cooking surface.
Where to Find Unique Identification of this Product: The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.
How Many Units Are Affected? About 11,000 units are affected by this recall.
Affected Batch/Date Range: July 2022 through September 2022
Who is the Distributor(s)? The distributor of the recalled cooktops is Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky.
Places Where Recalled Product was Sold: The recalled cooktops were sold at major home improvement and appliance stores nationwide, including Best Buy, Lowe’s, and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220.
Where was This Manufactured? The recalled cooktops were manufactured in the United States.
Actions for Consumers: Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the “off” position. In this case, the “On” indicator light will not be illuminated, but the “Hot Cooktop” light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.
Remedy Process: The remedy for this recall is a free installation of a replacement burner knob assembly.
Additional Information: For more information about this recall, consumers can contact GE Appliances toll-free at 877-261-1509 from 8 a.m. to 5 p.m. ET Monday through Friday or visit the following websites: geappliances.com/ge/recall/jp3030-cooktop-2023 or geappliances.com and click on the “JP3030 Cooktop Recall Information” button at the bottom of the webpage.
Regulatory Compliance: This recall is being conducted in accordance with the U.S. Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- Immediately contact GE Appliances for a replacement burner knob assembly.
- Turn the unit off at the circuit breaker when not in use.
- Do not leave flammable materials or empty cookware on or near the cooktop.
Final Thought: It is important for consumers to take immediate action to prevent any potential burn hazards associated with the recalled GE Appliances electric cooktops. By contacting GE Appliances and arranging for the installation of a replacement burner knob assembly, consumers can ensure the safety of their households.
