Recalled Product Name/Brand/ID
U.S. Boiler Company Recalls Gas-Fired Hot Water Residential Boilers
Recall Product Images
Potential Risks or Issues
- The blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 5,400 feet and the vent system becomes blocked.
- In such an event, the boiler can emit excessive amounts of carbon monoxide into the home, posing a carbon monoxide (CO) poisoning hazard to consumers.
Has Anyone Been Injured?
None reported.
About the Recall
This recall involves gas-fired residential boilers with brand names U.S. Boiler, New Yorker Boiler, Advantage, FORCE, and Archer. The following boiler models that are currently installed at altitudes greater than 5,400 ft. above sea level are part of this recall:
- U.S. Boiler ES2 models ES23, ES24, ES25, ES26, ES27, ES28, ES29 (with or without “-N” or “-P” suffix)
- U.S. Boiler Series 3 models 303, 304, 305, 306, 307, 308, 309 (with or without “-N” or “-P” suffix)
- U.S. Boiler X-2 models X-202, X-203, X-204, X-205, X-206, X-207, X-208, X-209
- New Yorker CG-E models CG30E, CG40E, CG50E, CG60E, CG70E, CG80E, CG90E
- New Yorker CG-F models CG20F, CG30F, CG40F, CG50F, CG60F, CG70F, CG80F, CG90F
- Advantage AG models AG3, AG4, AG5, AG6
- FORCE models FORCE02E, FORCE03E, FORCE04E, FORCE05E, FORCE06E, FORCE07E, FORCE08E, FORCE09E
- Archer Boilers Lancer models LCR-2-038, LCR-3-068, LCR-4-102, LCR-5-136, LCR-6-170
The model and serial numbers are located on the boiler rating plate, which is on the top panel of the ES2 and Series 3 models, and on the inside vestibule (behind removable door) on the right side panel for X-2, CG-F, CG-E, AG, FORCE, and Archer models. All of the models are about 40 inches tall from the floor to the top of the jacket.
Where to Find Unique Identification of this Product
The model and serial numbers are located on the boiler rating plate, which is on the top panel of the ES2 and Series 3 models, and on the inside vestibule (behind removable door) on the right side panel for X-2, CG-F, CG-E, AG, FORCE, and Archer models.
How Many Units Are Affected?
About 2,500 units are affected by this recall.
Affected Batch/Date Range
The affected boilers were sold from February 2009 through November 2023.
Who is the Distributor(s)?
The distributor for the recalled boilers is U.S. Boiler Company LLC, of Lancaster, Pennsylvania.
Places Where Recalled Product was Sold
The recalled boilers were sold through independent heating and plumbing contractors and wholesale distributors nationwide.
Where was This Manufactured?
This product was manufactured in the United States.
Actions for Consumers
Consumers with the recalled boilers should immediately contact U.S. Boiler to receive a free repair that includes a free replacement main burner gas orifice and a free replacement blocked vent switch if needed. Consumers who continue to use the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor of the home.
Remedy Process
Consumers should contact U.S. Boiler to schedule a free repair. The repair includes a free replacement main burner gas orifice and a free replacement blocked vent switch if needed.
Additional Information
For more information about this recall, consumers can contact U.S. Boiler toll-free at 888-432-8887 from 8 a.m. to 5 p.m. ET Monday through Friday, email at info@usboiler.net, or visit the official recall website or the websites of U.S. Boiler, Archer Boilers, or New Yorker Boiler.
Regulatory Compliance
This recall complies with the regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- If you own one of the recalled boilers, contact U.S. Boiler to schedule a free repair.
- Install carbon monoxide alarms outside of sleeping areas and on each floor of your home.
Final Thought
It is crucial for consumers to take immediate action if they own one of the recalled gas-fired hot water residential boilers. The failure of the blocked vent switch (BVS) can lead to carbon monoxide poisoning, posing a serious risk to individuals and their families. By contacting U.S. Boiler, consumers can ensure their safety by receiving a free repair and necessary replacements.
