Recalled Product Name/Brand/ID
Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Recall Product Images
Potential Risks or Issues
The electric fireplaces can overheat, posing a fire hazard.
Has Anyone Been Injured?
Twin-Star and Lowe’s have received 24 reports of overheating, fire, or smoke incidents. These include two reports of property damage. No injuries have been reported.
About the Recall
This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. “Twin-Star International, Inc.” and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.
For more information about this recall, you can visit the official recall page.
Where to Find Unique Identification of this Product
The model number, date code, and serial number can be found on the top panel and back panel of the electric fireplace.
How Many Units Are Affected?
About 14,670 units are affected by this recall.
Affected Batch/Date Range
The affected units were manufactured before January 2023 and have the date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822.
Who is the Distributor(s)?
The distributor of the recalled product is Twin-Star International Inc, of Boca Raton, Florida.
Places Where Recalled Product was Sold
The recalled product was sold exclusively at Lowe’s stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200.
Where was This Manufactured?
This product was manufactured in Vietnam.
Actions for Consumers
Consumers should immediately stop using and unplug the recalled electric fireplace. They should contact Twin-Star for a refund of the purchase price. Consumers can complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday for more information on how to take part in this recall.
Consumers should contact Twin-Star for a refund of the purchase price. They can fill out the online recall registration form or call Twin-Star for further instructions on participating in the recall.
This recall complies with the regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- Check the model number, date code, and serial number of your electric fireplace to see if it matches the recalled product.
- If you own the recalled product, immediately stop using it and unplug it.
- Contact Twin-Star for a refund of the purchase price and follow their instructions for participating in the recall.
- Stay informed about product recalls by regularly checking the CPSC website and manufacturer’s websites.
It is important for consumers to be aware of product recalls to ensure their safety. If you own a Twin-Star Style Selections 42-inch-wide Infrared Quartz Electric Fireplace, check the model number, date code, and serial number to see if it is affected by this recall. Take immediate action to ensure your safety and follow the instructions provided by Twin-Star for a refund or remedy.