Recalled Product Name/Brand/ID
True Manufacturing Recalls Commercial Refrigerators with Secop Compressors Due to Fire Hazard
Recalled Product Images
Potential Risks or Issues
The recalled commercial refrigerators with Secop Compressors can fail in a manner causing the compressor to overheat, posing a fire hazard.
Has Anyone Been Injured?
The firm has received 14 reports of fires resulting in property damage. No injuries have been reported.
About the Recall
This recall involves commercial refrigerators with Secop compressors with model number NLE11MN. The recalled Secop Compressors installed in True Commercial Refrigerators were sold through corporate channels to commercial customers and commercial food service companies. The recalled commercial refrigerators are both black and stainless steel in color, and have configurations with double, triple, and sliding doors. The model and serial numbers are printed on a label located inside the commercial refrigerator cabinet by the left door.
Where to Find Unique Identification of this Product
The model and serial numbers of the commercial refrigerators with Secop compressors can be found on a label located inside the commercial refrigerator cabinet by the left door.
How Many Units Are Affected?
About 29,200 units are affected by this recall. Additionally, approximately 50 units were sold in Mexico.
Affected Batch/Date Range
The following refrigerator models and serial numbers are included in this recall:
- Refrigerator Model: GDIM-49NT, First serial number: 9466976, Last serial number: 10040916
- Refrigerator Model: GDM-45, First serial number: 9344197, Last serial number: 10010080
- Refrigerator Model: GDM-47, First serial number: 9300299, Last serial number: 10010063
- Refrigerator Model: GDM-47FC, First serial number: 9344301, Last serial number: 10010081
- Refrigerator Model: GDM-47RL, First serial number: 9342885, Last serial number: 10049968
- Refrigerator Model: GDM-49, First serial number: 9301457, Last serial number: 10009796
- Refrigerator Model: GDM-49FC, First serial number: 9343416, Last serial number: 9994430
- Refrigerator Model: GDM-49RL, First serial number: 9347552, Last serial number: 10049976
- Refrigerator Model: GDM-69, First serial number: 9302194, Last serial number: 10049977
- Refrigerator Model: GDM-69FC, First serial number: 9368706, Last serial number: 10042783
- Refrigerator Model: GDM-72, First serial number: 9303855, Last serial number: 10048931
- Refrigerator Model: GDM-72FC, First serial number: 9346330, Last serial number: 10048907
- Refrigerator Model: T-49G, First serial number: 9789525, Last serial number: 9872836
- Refrigerator Model: TSD-47, First serial number: 9364752, Last serial number: 10042789
- Refrigerator Model: TSD-47G, First serial number: 9342889, Last serial number: 10049972
Who is the Distributor(s)?
The distributors of the recalled commercial refrigerators with Secop compressors have not been specified in the provided information.
Places Where Recalled Product was Sold
The recalled commercial refrigerators with Secop compressors were sold directly to commercial food service businesses by dealers and distributors from January 2018 through June 2020. The price range was between $3,000 and $8,000.
Where was This Manufactured?
The Secop compressors (compressors) were manufactured by Secop GmbH in Germany. The True Commercial Refrigerators were manufactured by True Manufacturing Co. Inc. in O’Fallon, Missouri, United States.
Actions for Consumers
Consumers should immediately stop using commercial refrigerators with Secop compressors with model number NLE11MN and contact True Manufacturing for a free repair. The original Secop ePTC starter in the compressor with the RSCR motor configuration will be replaced with the CSIR motor configuration. Consumers can register their unit for retrofit at www.true-secopcompressor-retrofit.com or www.true-secopcompressor-recall.com, and an on-site service visit by a technician will be scheduled. True Manufacturing is contacting all known purchasers directly.
Additional Information
For more information about the recall, consumers can contact True Manufacturing toll-free at 855-203-0185 from 8 a.m. to 4:30 p.m. CT Monday through Friday, email at info@true-secopcompressor-retrofit.com, or visit the following websites: www.true-secopcompressor-retrofit.com, www.true-secopcompressor-recall.com, or www.truemfg.com and click on the “Recall” quick link.
Regulatory Compliance
The recall complies with the regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- Immediately stop using commercial refrigerators with Secop compressors with model number NLE11MN.
- Contact True Manufacturing for a free repair.
- Register your unit for retrofit at www.true-secopcompressor-retrofit.com or www.true-secopcompressor-recall.com.
- Follow the instructions provided by True Manufacturing for an on-site service visit by a technician.
Final Thought
It is crucial for consumers who own the affected commercial refrigerators to take immediate action to ensure their safety and prevent any potential fire hazards. By contacting True Manufacturing and following the provided instructions, consumers can have their units repaired and retrofitted, eliminating the risk of fire.
