About Seller Investigator
Transcript for above video here
Seller Investigator is a software tool that provides Amazon sellers with an automated reimbursement service to help them recover lost or damaged inventory that Amazon owes them. The software uses Amazon’s transactional data to identify instances where Amazon has not reimbursed the seller for lost or damaged inventory and automatically files claims on behalf of the seller to recover the owed funds. The platform also provides detailed reports to sellers, which help them track the progress of their claims and stay informed about their reimbursement status.
Furthermore, the fact that Seller Investigators has already helped over 1,000 FBA sellers recover over $1 million per month in Amazon reimbursements is a testament to the service’s effectiveness and value. They also claim they can find 10% more in refunds than other competitors. Another good reason to check it out.
In short, this service is an efficient and effective way for Amazon sellers to recover money that Amazon owes YOU for lost or damaged inventory, and provides detailed reporting to help them stay on top of their reimbursements.
Does Amazon reimburse sellers for returns?
Yes but it is not a simple path, Amazon does reimburse sellers for returns, but it depends on the reason for the return. Here are the different types of returns and whether or not Amazon will reimburse sellers:
- Refund: If a customer returns a product and receives a refund, Amazon will reimburse the seller for the referral fee they paid on the original sale.
- Replacement: If a customer returns a product for a replacement, Amazon will not reimburse the seller for the referral fee they paid on the original sale. However, the seller will not be charged a referral fee on the replacement item.
- No return: If a customer reports that they did not receive an item, Amazon may reimburse the seller for the sale, but this depends on the circumstances of the case.
- Damaged or defective: If a customer returns a product because it was damaged or defective, Amazon will reimburse the seller for the sale, but the seller must pay for the return shipping.
Amazon’s reimbursement policies for returns can be complicated and depend on various factors. This is where a service like Seller Investigator can be helpful in identifying missed reimbursements and managing the reimbursement process on behalf of sellers.
How Does it Work?
Seller Investigators – How it Works | Mr Product Reviews
- Sign up for a FREE audit – Get started with a free, no-obligation audit, and the service will report back on available refunds.
- The service will review your inventory (no work needed from you!) – The service reviews every product, order, return, and shipment that is eligible for reimbursement.
- Submit Your Cases – Seller Investigators compiles a report that allows you to see and track the amount of money we recover for each case.
- You Get Paid – It’s that easy. You’ll receive your Amazon refund directly in your FBA accounts. Mission accomplished and now kick back with a drink. You deserved it!
Why You Should Use Seller Investigator?
Seller Investigators – Saves You Time | Mr Product Reviews
There are several reasons why you might consider using this platform instead of filing your own claim with Amazon:
- Time and effort: Filing a claim with Amazon can be a time-consuming and manual process. You may have to gather data, fill out forms, and follow up with Amazon seller support. Using the service can save you time and effort by automating the process and doing the work for you.
- Expertise: Seller Investigator has a team of world-class experts who are well-equipped in Amazon’s reimbursement policies and procedures. They can help you navigate the often-complicated process of filing a claim with Amazon and ensure that you receive the maximum reimbursement amount possible.
- Regional Reimbursement Policies Knowledge: The company’s team of experts is well-versed in Amazon’s reimbursement policies and procedures in various regions, including North America, Europe, Australia, India, and the UAE.
- Money: The service can often recover more money for you than you would be able to on your own. They use advanced algorithms to analyze your transaction data and identify instances where Amazon owes you money for lost or damaged inventory. They also have a higher success rate in obtaining reimbursements, which means more money in your pocket.
- Peace of mind: You can be confident that your claims are being handled properly and efficiently. They provide detailed reports and tracking information, so you always know the status of your claims.
Is it Safe to use Seller Investigator?
Using this service is not considered risky. The platform is a trusted Amazon reimbursement service that is part of the Amazon Seller Central partner network. The service is designed to help Amazon sellers recover lost or damaged inventory reimbursements that they are owed by Amazon, and is 100% safe and TOS compliant.
At the time of this review, there are 93 reviews on Trustpilot.com with a 4.8 out of 5-star rating.
In addition, the service provides a free audit to sellers to help them identify any missed reimbursements, which is a low-risk opportunity to try out the service without any commitment. Seller Investigator also does not interfere with any existing reimbursement service that a seller may have in place.
What is the Success Rate or Win Rate on a claim?
Seller Investigator has already performed audits for hundreds of people with a 90% chance of finding money that other services were missing. The likelihood of winning a claim depends on several factors, including the specific circumstances of the claim, the type and amount of the reimbursement being sought, and the documentation and evidence that is provided.
My business is not in the United States (US), will this work for non-US Amazon sellers?
Yes, the service works with non-US vendors. The service covers several regions, including all of North America, Europe, Australia, India, and the UAE, and provides its reimbursement services worldwide.
However, it’s important to note that the specific reimbursement policies and procedures for Amazon may vary by region, and Seller Investigator may need to adjust its approach accordingly. No work is needed on your end to navigate the complicated process. The platform will take care of all of the work for you!
How much is the service?
It charges a 25% reimbursement fee for the amount of money that is recovered on your behalf by the service. This means that if the service is able to recover $1,000 in lost or damaged inventory reimbursements for you, their fee would be $250 (25% of $1,000).
The 25% fee is negotiable based on the size of your business, so if you have a larger Amazon store, you may be able to negotiate a lower fee with Seller Investigator.
It’s also important to note that you only pay the fee after you have been paid by Amazon. The reimbursement money goes directly to your Amazon seller central account, and then a couple of weeks later, Seller Investigator takes their fee. This means that you never pay until after you’ve been paid, which provides a low-risk opportunity to recover lost or damaged inventory reimbursements.
All in all, the fee structure is straightforward and is designed to be fair and transparent for Amazon sellers looking to recover lost or damaged inventory reimbursements.
Testimonials
In addition to multiple reviews in Trustpilot, here are other testimonials that I found that might be helpful to you.
“Gina and Seller Investigators helped me create a nearly passive income source in a new channel that genuinely helps my clients. The dashboard is top notch, and the tool works so well that I don’t have to check on it.”
Steven Pope, Founder, My Amazon Guy
“Seller Investigators is a key partner that brings real value to our clients’ daily business. We’ve been nurturing our relationship for over a year now and can truly say that the journey to this point has been a pleasant one. Seller Investigators has a great work ethic with excellent communication manner – extremely reliable with the enabler’s attitude.”
Agne Gaidyte, Partner Development Manager, Channel Key
“Seller Investigators has been an incredible partner for the Entourage brand. They’ve given us the power and resources to find and recover thousands of dollars for our customers. Their team is efficient and organized, and their services are legitimately high-value for us and for our clients. A partnership with Seller Investigators is a no-brainer, and profitable for everyone involved.”
Mike Zagare, Founder, PPC Entourage
Using Seller Investigator vs Doing it Myself
Pros of doing it yourself:
- Cost: You don’t have to pay a reimbursement fee if you handle the process yourself.
- Learning opportunity: Handling the reimbursement process yourself can provide a learning opportunity that can be useful for future claims. Do realize this may incur an opportunity cost, process cost, and distraction to your core business.
Pros of using Seller Investigator:
- Time and effort: saves you time and effort by automating the process and doing the work for you.
- Expertise: a team of experts who are well-versed in Amazon’s reimbursement policies and procedures. They can help you navigate the often-complicated process of filing a claim with Amazon and ensure that you receive the maximum reimbursement amount possible.
- Money: can often recover more money for you than you would be able to on your own. They use advanced algorithms to analyze your transaction data and identify instances where Amazon owes you money for lost or damaged inventory.
- Peace of mind: you can be confident that your claims are being handled properly and efficiently. They provide detailed reports and tracking information, so you always know the status of your claims.
In the end, do you favor time to focus on your core business? Or be bogged down with Amazon distractive processes?
Final Thought
Whether or not you should use Seller Investigator depends on your specific circumstances and needs as an Amazon seller. If you use FBA and believe that you may be owed lost or damaged inventory reimbursements from Amazon, the service can provide a valuable service to help you recover those reimbursements. The service is 100% safe and TOS compliant and has a high success rate in obtaining reimbursements and they don’t charge you unless you make money.
In addition, the platform’s free audit can provide a low-risk opportunity to try out the service and see if it can provide additional value to your business. The audit can help you identify any missed reimbursements, which can help you recover more money and grow your business.
If you’re interested in maximizing your reimbursements and growing your business, it’s definitely worth considering Seller Investigator as a way to achieve those goals. Get your FREE audit now!
YouTube Video Transcription
So recently a lot of people have been asking me, what is seller investigators? So I’m here to answer those questions. So number one, seller investigators is the newest addition to the Carbon Six Family Suite of softwares. But more importantly for you, seller investigators is an Amazon reimbursement service. What seller investigators does is gets you money back that you’re owed by Amazon. Amazon owes you money for lost and damaged inventory. We go and get that money back for you. And there are other services out there that do reimbursements, but seller investigators is different. I’ve personally been a part of hundreds of audits the past few months, and in over 90% of cases, we found money that other services were missing. So if you’re an Amazon seller and you’re using fulfillment by Amazon, I can guarantee you that Amazon not on purpose, but definitely is losing and damaging your inventory.
I would know I’ve been a seller for five years, and in some cases Amazon will automatically reimburse you for loss and damaged inventory, but in a much higher percentage of cases, they will not automatically reimburse you. In order to get reimbursed for those cases, you have to open up cases with Amazon seller support and what is a very time consuming and manual process that is where seller investigators comes in. We take that all up your plate so you can focus on what you should be doing growing your business. We do all this process for you in the background so you don’t have to worry about it. We have an incredibly intuitive dashboard where you can see how far along each case is and how close it is to its reimbursement. We often find people tens of thousands and in some cases hundreds of thousands of dollars depending on the size of your store.
This is, and I need to be super clear about this. 100% safe and TOS compliant Seller investigators is part of the Amazon Seller Central partner network, meaning we are partnered with Amazon to do this exact work. We are trusted by the top aggregators, agencies and sellers in the industry. We already audit billions of dollars every single year. So you’re in good hands and you’re in good company. And a lot of people ask me, what if I already have a service doing this or I’m doing it in house? Will the audit interfere with anything? And the answer is no. We do not open any cases or do anything on your account until after you agree to work with us. The free audit is just a second set of eyes to see if there’s anything that you or the other service is missing. And I’ve already said this once, but I cannot repeat it enough.
We have already performed audits for hundreds of people that were using other services. In 90% plus of cases. We found money that those other services were missing. So I say it only takes a few minutes to sign up. There’s no cost. It’s an absolutely free audit. I highly recommend that people sign up and check to make sure that they are getting every single penny that they are owed by Amazon after you were reimbursed by Amazon Seller investigators charges at 25% reimbursement fee, which is negotiable based on the size of your business. The other important thing to mention here is that you only pay a fee to seller investigators after you are paid by Amazon. The reimbursement money goes directly to your Amazon seller central account, and then a couple of weeks later, we take our fee. So again, you never pay until after you’ve been paid. And if you have any other Carbon six tools, reach out to us and we can generally give you a special deal. Another important part about seller investigators is that it works pretty much worldwide. We work in all of North America, we work in Europe, Australia, India, the uae, and many other places.
So if you decide to expand your business seller investigators can grow with you. We will continue to add marketplaces as our customers need them. So I hope this help to answer a lot of the questions around seller investigators. And of course, if you have more questions, please do not hesitate to reach out to myself or somebody else from the seller investigator’s team. We’re happy to help and we look forward to working with you.
