Russound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard
This article provides information about the immediate, catastrophic, eerie product recall of the Russound MCA-88 Multizone Controller Amplifiers. The recall is due to a fire hazard posed by the internal circuit board components overheating.
Recalled Product Name/Brand/ID
The recalled product is the Russound MCA-88 Multizone Controller Amplifiers.
Recall Product Images
Potential Risks or Issues
The internal circuit board components of the Russound MCA-88 Multizone Controller Amplifiers can overheat, posing a fire hazard.
Has Anyone Been Injured?
No injuries have been reported. The firm has received 16 reports of smoking, charring, and burning, but the damage has been contained to the unit only.
About the Recall
The Russound MCA-88 Multizone Controller Amplifiers recall was issued on October 5, 2023. The recall is due to the fire hazard posed by the overheating internal circuit board components.
Where to Find Unique Identification of this Product
The units subject to recall can be identified by their serial numbers. The serial numbers begin with four digits ranging from 2047 through 2307 and can be found on a visible label on the front of the unit under the clear plastic cover. The model number MCA-88 is also located on the front of the housing.
How Many Units Are Affected?
About 3,170 units of the Russound MCA-88 Multizone Controller Amplifiers are affected by this recall. Additionally, approximately 245 units were sold in Canada.
Affected Batch/Date Range
The affected units were sold from January 2021 through July 2023.
Who is the Distributor(s)?
The distributor of the recalled product is Russound/FMP Inc., located in Portsmouth, New Hampshire.
Places Where Recalled Product was Sold
The recalled Russound MCA-88 Multizone Controller Amplifiers were sold to wholesalers, who then sold them to installation professionals for sale to and installation for consumers.
Where was This Manufactured?
The Russound MCA-88 Multizone Controller Amplifiers were manufactured in Taiwan.
Actions for Consumers
Consumers who have the recalled Russound MCA-88 Multizone Controller Amplifiers should immediately stop using them. They are advised to contact Russound to arrange for a free replacement unit to be installed at no cost by a certified professional installer.
Remedy Process
Consumers should contact Russound at 800-638-8055 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email at recall@russound.com, or online at https://russound.com/MCA88 or https://russound.com and click on “Product Recalls” for more information.
Additional Information
Additional information about the recall can be found at https://www.cpsc.gov/Recalls/2024/Russound-Recalls-MCA-88-Multizone-Controller-Amplifiers-Due-to-Fire-Hazard.
Regulatory Compliance
The recall complies with the regulations and requirements of the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- Check if you own the Russound MCA-88 Multizone Controller Amplifiers with the affected serial numbers (beginning with four digits ranging from 2047 through 2307).
- If you have the recalled product, immediately stop using it and follow the remedy process provided by Russound to arrange for a free replacement unit.
- Stay informed about product recalls by regularly checking the CPSC website and other reliable sources of recall information.
Final Thought
The immediate, catastrophic, eerie product recall of the Russound MCA-88 Multizone Controller Amplifiers highlights the importance of addressing potential fire hazards in electronic devices. Consumers should take prompt action to ensure their safety and follow the provided remedy process to obtain a replacement unit.
