Recalled Product Name/Brand/ID
Polaris Model Year 2022-2024 MATRYX Snowmobiles equipped with PATRIOT 650 and 850 Engines
Recall Product Images
Potential Risks or Issues
- The primary (drive) clutch can fail causing the clutch or its components to separate from the vehicle, posing an injury hazard.
Has Anyone Been Injured?
- Polaris has received 109 reports of clutch failure, including nine reports where the clutch components separated from the unit and one incident that resulted in a laceration injury.
About the Recall
This recall involves certain Polaris Model Year 2022-2024 MATRYX Voyageur, Indy, Switchback, RMK, and SKS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations and equipped with PATRIOT 650 and 850 engines. “POLARIS” is stamped on the front side panel of the vehicles. The VIN and model number are located on the right side of the vehicle’s frame.
Where to Find Unique Identification of this Product
The VIN and model number can be found on the right side of the vehicle’s frame.
How Many Units Are Affected?
About 9,200 units are affected. Additionally, about 3,800 units were sold in Canada. Please note that Polaris MATRYX snowmobiles have been previously recalled in May 2023, August 2023, and November 2023.
Affected Batch/Date Range
The affected batches include Model Year 2022-2024 MATRYX snowmobiles equipped with PATRIOT 650 and 850 engines.
Who is the Distributor(s)?
The distributor is Polaris Industries Inc., of Medina, Minnesota.
Places Where Recalled Product was Sold
The recalled snowmobiles were sold at Polaris dealers nationwide from October 2021 through June 2023 for between $13,000 and $17,600.
Where was This Manufactured?
This product was manufactured in the United States.
Actions for Consumers
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Polaris has notified consumers to stop riding the vehicles and is notifying all dealers and contacting registered owners directly.
Remedy Process
Consumers should contact Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Product Safety News” located under the “Safety” column at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if their vehicle identification number (VIN) is included in any recalls. Consumers can also contact Polaris’ owner connections team at Owner.Connections@polaris.com or via an online forum accessible at www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Additional Information
For additional information, consumers can visit the official recall alert page provided by the Consumer Product Safety Commission (CPSC) at https://www.cpsc.gov/Recalls/2024/Polaris-Recalls-MATRYX-Snowmobiles-Equipped-with-PATRIOT-650-and-850-Engines-Due-to-Injury-Hazard-Recall-Alert.
Regulatory Compliance
The recall complies with the requirements and guidelines of the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- If you own a Polaris Model Year 2022-2024 MATRYX snowmobile equipped with PATRIOT 650 and 850 engines, immediately stop using it and contact Polaris or an authorized Polaris dealer for a free repair.
- Regularly check for product recalls and safety alerts issued by the manufacturer or relevant regulatory authorities.
- Ensure that you provide accurate contact information when purchasing products to receive timely recall notifications.
- Follow all safety instructions provided by the manufacturer and perform regular maintenance checks on your products.
Final Thought
It is crucial to prioritize product safety and promptly respond to recalls to mitigate the risk of injuries. By staying informed and taking the necessary actions, consumers can protect themselves and prevent potential hazards associated with recalled products.
