Recalled Product Name/Brand/ID

Zipline Kits by Jugader

Recall Product Images

Recalled Jugader Zipline Kit Cable and Trolley
Recalled Jugader Zipline Kit Seat
Recalled Jugader Zipline Kit components

Potential Risks or Issues

The zipline’s stainless-steel cable can break, posing a fall hazard.

Has Anyone Been Injured?

The firm has received 20 reports of the cable breaking, resulting in nine injuries including lacerations and one broken clavicle.

About the Recall

This recall involves Jugader Zipline Kits containing a cable wire that is 160-foot long and 4-mm thick, a blue trolley, and a hanging plastic seat.

Where to Find Unique Identification of this Product

The unique identification of this product can be found on the packaging or the product itself.

How Many Units Are Affected?

About 6,600 units of the Zipline Kits are affected by this recall.

Affected Batch/Date Range

No specific batch or date range has been mentioned in the recall information.

Who is the Distributor(s)?

The distributor of the recalled Zipline Kits is Jugader.

Places Where Recalled Product was Sold

The recalled Zipline Kits were sold exclusively on Amazon.com.

Where was This Manufactured?

The Zipline Kits were manufactured in China by Jugader.

Actions for Consumers

  • Consumers should immediately stop using the recalled Zipline Kits.
  • Contact Jugader for a free repair kit.
  • Submit a photo of the cable and the trolley or their online purchase order number to receive a free repair kit.
  • The repair kit includes a new cable and updated installation instructions.

Remedy Process

Consumers must contact Jugader to request a free repair kit. They need to provide a photo of the cable and the trolley or their online purchase order number. Once verified, Jugader will send the free repair kit, which includes a new cable and updated installation instructions.

Additional Information

For more information about the recall, consumers can visit the official recall page at https://www.cpsc.gov/Recalls/2024/Zipline-Kits-Recalled-Due-to-Fall-Hazard-Sold-Exclusively-on-Amazon-com-by-Jugader. They can also contact Jugader directly at 800-360-8078, via email at support@Jugader.com, or online at www.jugader.com/recall or www.jugader.com and click on “Recalls” at the top of the page.

Regulatory Compliance

The recall complies with the regulations and guidelines set by the Consumer Product Safety Commission (CPSC) to ensure consumer safety.

How Can I Protect Myself From Falling Victim?

To protect yourself from falling victim to this recall, immediately stop using the recalled Zipline Kits and contact Jugader for a free repair kit. Follow the provided instructions for the repair kit to ensure the safe use of the product.

Final Thought

It is crucial for consumers to be aware of product recalls to prevent any potential hazards or injuries. By promptly responding to recalls and following the recommended actions, consumers can ensure their safety and the safety of others.