Recalled Product Name/Brand/ID
Insignia Air Fryers and Insignia Air Fryer Ovens
Recall Product Images
Potential Risks or Issues
The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn, and laceration hazards.
Has Anyone Been Injured?
The firm has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.
About the Recall
This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. The brand name INSIGNIA is on the top or front of each unit. A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number. The air fryers and air fryer ovens have cooking chamber capacities ranging from about 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
Where to Find Unique Identification of this Product
A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number.
How Many Units Are Affected?
About 187,400 units are affected. In addition, about 99,900 were sold in Canada.
Affected Batch/Date Range
No specific batch or date range provided.
Who is the Distributor(s)?
Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and third-party sellers.
Places Where Recalled Product was Sold
Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and third-party sellers.
Where was This Manufactured?
China
Actions for Consumers
- Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens.
- Visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit.
- Consumers can receive a refund in the form of a refund check or a Best Buy store credit.
- Do not return the recalled air fryers or air fryer ovens to Best Buy stores.
- Best Buy has contacted all known purchasers directly.
Remedy Process
- Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens.
- Visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit.
- Consumers can receive a refund in the form of a refund check or a Best Buy store credit.
- A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided.
- Consumers should not return the recalled air fryers or air fryer ovens to Best Buy stores.
- Best Buy has contacted all known purchasers directly.
Additional Information
For more information, consumers can contact Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer. Consumers can also visit http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on “Product Recalls” located under the “Order and Purchase” column located at the bottom of the page.
Regulatory Compliance
No specific information provided.
How Can I Protect Myself From Falling Victim?
To protect yourself, immediately stop using the recalled Insignia air fryers and air fryer ovens. Follow the instructions provided by Best Buy for the refund process.
Final Thought
It is important for consumers to take this recall seriously. The reported incidents of overheating, melting, and glass shattering pose significant fire, burn, and laceration hazards. By following the remedy process and returning the affected units, consumers can ensure their safety and receive compensation for their purchase.
