SRAM Recalls Shift Brake Levers Due to Crash Hazard

Safety is a top priority when it comes to bicycle components, and SRAM is taking that priority seriously with a recent product recall. The company has issued a recall for all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of these brake levers are black.

Recalled SRAM Apex AXS shift brake lever
Recalled SRAM Rival eTap AXS shift brake lever
Recalled SRAM Red eTap AXS shift brake lever
Recalled SRAM Force eTap AXS shift brake lever
Recalled SRAM Force eTap AXS shift brake lever

Potential Risks or Issues

The reason for this recall is that the clamp bolt on the brake lever can come loose, posing a crash hazard to the rider. When riding a bicycle, the brake lever is crucial for activating the braking system to slow down or stop the bike. If the lever is loose or rotates unexpectedly, it can lead to accidents and injuries.

Has Anyone Been Injured?

Fortunately, no injuries have been reported in connection with this specific product recall.

About the Recall

This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black. The recall was issued by SRAM in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

For more information about the recall, consumers can visit the official CPSC recall notice.

Where to Find Unique Identification of this Product

The unique identification for the recalled SRAM shift brake levers can be found on the product packaging or on the product itself. Consumers should look for the SRAM logo and the model information to identify if their shift brake levers are affected by the recall.

How Many Units Are Affected?

Around 61,300 units of the SRAM 12-speed shift brake levers are affected by this recall. Additionally, approximately 2,940 units were sold in Canada.

Affected Batch/Date Range

The recall includes all SRAM 12-speed shift brake levers sold from January 2022 through November 2023.

Who is the Distributor(s)?

The distributor of the recalled SRAM shift brake levers is SRAM LLC, based in Chicago, Illinois.

Places Where Recalled Product was Sold

The recalled SRAM shift brake levers were sold at various retailers, including NordicTrack.com, Amazon.com, and DicksSportingGoods.com. The sales period was from January 2022 through November 2023. The price range for these products was between $500 and $600.

Where was This Manufactured?

The recalled SRAM shift brake levers were manufactured in Taiwan.

Actions for Consumers

Consumers who have purchased the recalled SRAM shift brake levers should immediately stop using them. It is important to inspect the levers for tightness. If the shift brake lever is loose or rotates, consumers should take the following actions:

  • Contact an authorized SRAM retailer for a free brake installation inspection.
  • If the brake installation is found to be loose during the inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.

For more information about the remedy process, consumers can contact SRAM at 800-346-2928 between 11 a.m. to 6 p.m. ET Monday through Friday. Alternatively, they can visit the SRAM recalls page or the SRAM website and click on “Recalls” under “Service/Support”.

Additional Information

There is an additional recall notice issued for the same product in Canada. Canadian consumers can find more information on the Canadian recall notice website.

Regulatory Compliance

This recall is being conducted in compliance with the regulations and guidelines set by the U.S. Consumer Product Safety Commission (CPSC).

How Can I Protect Myself From Falling Victim?

To protect yourself from the potential crash hazard associated with the recalled SRAM shift brake levers, it is crucial to follow the recommended actions for consumers. Stop using the affected product, inspect it for tightness, and seek a free brake installation inspection at an authorized SRAM retailer if necessary.

Final Thought

Safety should always be a top priority when it comes to bicycle components. By promptly addressing the potential crash hazard posed by the loose clamp bolt on the SRAM 12-speed shift brake levers, SRAM is demonstrating its commitment to consumer safety. It is important for affected consumers to take the necessary actions and ensure their shift brake levers are properly inspected and repaired.