GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert)
GAF Energy LLC, of San Jose, California, has issued a recall for Timberline Solar Energy Shingles due to a potential fire hazard. The recall includes TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch, weighing approximately 10 pounds. The recall affects approximately 2,100 units.
Potential Risks or Issues
- The electrical components in the solar energy shingles can malfunction, posing a fire hazard.
Has Anyone Been Injured?
The firm has received one report of fire and five reports of thermal incidents resulting in property damage, including damage to the roof deck. No injuries have been reported.
About the Recall
The recall was initiated by GAF Energy LLC after discovering the potential fire hazard associated with the TLS-1 jumper modules and energy shingles. GAF Energy is working to address the issue and ensure the safety of consumers who have the affected products installed in their homes.
Where to Find Unique Identification of this Product
Consumers can identify the recalled Timberline Solar Energy Shingles by checking the unique identification code found on the product. GAF Energy is directly contacting known owners of the energy shingles to schedule repairs and replacements of the recalled components. If consumers have not been contacted, they should reach out to their installers to determine if their solar energy shingles’ components are part of the recall.
How Many Units Are Affected? Affected Batch/Date Range
Approximately 2,100 units of the Timberline Solar Energy Shingles are affected by this recall. The recall includes TLS-1 jumper modules and energy shingles installed as part of residential solar energy systems.
Who is the Distributor(s)?
GAF Energy LLC, of San Jose, California, is the distributor of the recalled Timberline Solar Energy Shingles.
Places Where Recalled Product was Sold
The recalled shingles were sold directly by GAF Energy to installing contractors in select states. The shingles were part of solar systems that ranged in price from $40,000 to $100,000.
Where was This Manufactured?
The Timberline Solar Energy Shingles were manufactured in the United States.
Actions for Consumers
Consumers who have the recalled Timberline Solar Energy Shingles installed in their homes should take the following actions:
- Contact GAF Energy at 888-838-5567 from 8 a.m. to 8 p.m. ET Monday through Friday, or visit https://www.gaf.energy/important-safety-message/ or https://www.gaf.energy/ and click on “Recall” for more information.
- If contacted by GAF Energy, schedule the repair and replacement of the recalled jumper modules and affected electrical components.
- If not contacted by GAF Energy, reach out to the installers to determine if the solar energy shingles’ components are part of the recall.
- Follow the instructions provided by GAF Energy for remediation and compensation for any monetary losses due to the loss of solar energy generation during the remediation process.
Remedy Process
GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects. The company will repair any identified issues free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete. Consumers will be compensated for any monetary losses resulting from the loss of solar energy generation during this time.
Additional Information
For further information and updates regarding the recall, consumers can visit the following websites:
Regulatory Compliance
GAF Energy LLC is taking the necessary steps to comply with all regulatory requirements and ensure the safety of consumers.
How Can I Protect Myself From Falling Victim?
To protect yourself from the potential fire hazard associated with the recalled Timberline Solar Energy Shingles, follow the actions for consumers provided above. Contact GAF Energy to schedule repairs and replacements, and follow their instructions for remediation and compensation.
Final Thought
It is important for consumers who have the recalled Timberline Solar Energy Shingles installed in their homes to act promptly and take the necessary steps to ensure their safety. By contacting GAF Energy and following their instructions, consumers can protect themselves from the fire hazard associated with the malfunctioning electrical components.
