Recalled Product Name/Brand/ID
Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips
Recall Product Images
Potential Risks or Issues
The roll-on warmer’s power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards.
Has Anyone Been Injured?
The firm has received two reports of the warmer’s power cord overheating and/or short-circuiting, including two consumers who suffered burns, and one incident of property damage.
About the Recall
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user’s manual. The Lomi logo is printed on the front of the white and pink warmer, and on the outside of the product packaging. The Lomi logo and model number are on the bottom of the wax warmer.
Where to Find Unique Identification of this Product
The Lomi logo and model number can be found on the bottom of the wax warmer.
How Many Units Are Affected?
About 19,500 units
Affected Batch/Date Range
Not specified in the recall information.
Who is the Distributor(s)?
No specific distributor information provided.
Places Where Recalled Product was Sold
Ross, DD’s, Bealls, and Burlington stores nationwide from April 2023 through October 2023 for about $13.
Where was This Manufactured?
China
Actions for Consumers
- Immediately stop using the recalled waxing kits.
- Contact Southern Telecom for a full refund.
- Write “Recalled” with a permanent marker on the wax warmer.
- Unplug the warmer.
- Cut the unplugged power cord.
- Submit a photo of the cut cord to Southern Telecom.
Remedy Process
Consumers should immediately stop using the recalled waxing kits and contact Southern Telecom for a full refund. Consumers will be asked to write “Recalled” with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom.
Additional Information
For more information about the recall, consumers can contact Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or visit https://southerntelecom.com/recall-2024-06-13/ or www.southerntelecom.com and click on “Recall: LOMB2003PK Roll-On Waxing Kit” at the top of the page.
Regulatory Compliance
No specific regulatory compliance information provided.
How Can I Protect Myself From Falling Victim?
To protect yourself from the hazards associated with the recalled product, immediately stop using it and follow the remedy process outlined by Southern Telecom. Do not attempt to use the product without the necessary precautions.
Final Thought
It is important to take product recalls seriously, especially when they involve potential fire, burn, and electrical shock hazards. By following the recommended actions for consumers and contacting the distributor for a refund, you can ensure your safety and help prevent further incidents.
