Recalled Product Name/Brand/ID
C2 Crank Cocking Aids for Excalibur Crossbows
Recall Product Images
Potential Risks or Issues
- The C2 Crank’s cocking hooks can break during use, causing flying plastic hook projectiles.
- This poses impact injury and laceration hazards to the user and bystanders.
Has Anyone Been Injured?
Excalibur has received 538 reports of the C2 Crank cocking aid hooks breaking during use, resulting in plastic projectiles flying and hitting consumers. One injury has been reported where a consumer reportedly suffered a permanent eye injury.
About the Recall
This recall involves Excalibur Crossbow’s C2 Crank sold as a cocking aid for crossbows. The C2 Crank has two plastic cocking hooks attached to the string of the C2 Crank. The C2 Crank was sold in black. The “Excalibur Crossbow” logo is on the front of the unit. The part number 2199 and the UPC number 626192021991 are located on the packaging.
Where to Find Unique Identification of this Product
The part number 2199 and the UPC number 626192021991 are located on the packaging.
How Many Units Are Affected?
About 15,000 units are affected. Additionally, approximately 3,920 units were sold in Canada.
Affected Batch/Date Range
No specific batch or date range information is provided in the recall notice.
Who is the Distributor(s)?
No specific distributor information is provided in the recall notice.
Places Where Recalled Product was Sold
The recalled C2 Crank cocking aids were sold at Bass Pro Shops, Cabela’s, and other stores nationwide. They were also available for purchase online at excaliburcrossbow.com, ebay.com, and amazon.com. The sales period was from January 2008 through December 2021. The retail price was approximately $190.
Where was This Manufactured?
The C2 Crank Cocking Aids for Excalibur Crossbows were manufactured by Excalibur Crossbow US LLC, located in Canada.
Actions for Consumers
Consumers who own the recalled C2 Crank should immediately stop using it. They should contact Excalibur Crossbow to receive instructions on receiving free replacement rope and hooks.
Remedy Process
Excalibur Crossbow is offering free replacement rope and hooks for the recalled C2 Crank cocking aids. Consumers should contact Excalibur Crossbow to initiate the remedy process.
Additional Information
For more information about this recall, consumers can visit the official recall page on the Consumer Product Safety Commission (CPSC) website. They can also contact Excalibur Crossbow directly through their toll-free number at 888-689-1289 from Monday through Thursday between 8 a.m. and 5 p.m. ET. Alternatively, consumers can reach out via email at warranty@excaliburcrossbow.com. More information can also be found on the Excalibur Crossbow website.
Regulatory Compliance
No specific regulatory compliance information is provided in the recall notice.
How Can I Protect Myself From Falling Victim?
To protect yourself from the impact injury and laceration hazards associated with the recalled C2 Crank cocking aids, it is important to immediately stop using the product if you own one. Follow the instructions provided by Excalibur Crossbow to receive the free replacement rope and hooks. This will ensure safe and proper use of the product.
Final Thought
The recall of the C2 Crank Cocking Aids for Excalibur Crossbows is an important step in ensuring consumer safety. It addresses the potential risks of impact injuries and lacerations caused by the breaking of the cocking hooks during use. By contacting Excalibur Crossbow for the free replacement rope and hooks, consumers can continue enjoying their crossbow activities while minimizing the risk of harm.
