Recalled Product Name/Brand/ID
EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers
Recall Product Images
See images below:
Potential Risks or Issues
The rear switch trigger can fail to rebound after being pressed, which can cause the unit to activate unexpectedly, posing a laceration hazard.
Has Anyone Been Injured?
The firm has received 34 reports in the U.S. of the trimmers starting unexpectedly, including eight reports of lacerations requiring stitches.
About the Recall
This recall involves EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers that were manufactured prior to March 30, 2019. The hedge trimmers have a gray, black and green housing, yellow, 24-inch dual-action steel blade, a black loop handle with a green switch trigger in front of the product housing, and rear switch trigger underneath the rear handle. The EGO logo is displayed on one side of the product housing, and the model number HT2410 and manufacturing date code are displayed on the opposite side. Only units with date codes from September 2017 through March 2019 are included in this recall. The hedge trimmers are powered by a removable battery and were sold as a bare tool with no battery, or in a combination kit which included EGO POWER+ 2.5 Ah battery and a POWER+ 56-volt charger. All units are marked with the model number HT2410.
Where to Find Unique Identification of this Product
The model number HT2410 and manufacturing date code are displayed on the opposite side of the product housing.
How Many Units Are Affected?
About 85,000 units in the US and 4,000 in Canada.
Affected Batch/Date Range
Units with date codes from September 2017 through March 2019 are included in this recall.
Who is the Distributor(s)?
Chervon North America Inc., of Naperville, Illinois.
Places Where Recalled Product was Sold
Home improvement stores, hardware stores and authorized dealers and distributors nationwide and online at Acehardware.com, Acmetools.com and Homedepot.com from September 2017 through March 2020 for between $150 and $220.
Where was This Manufactured?
China
Actions for Consumers
Consumers should immediately stop using the recalled hedge trimmers and contact Chervon for a free repair of the rear trigger switch.
Remedy Process
- Contact Chervon North America at 800-492-0777 from 8:30 a.m. to 8 p.m. ET Monday through Friday, 10 a.m. to 6 p.m. ET Saturday and Sunday, email at HT2410recall@na.chervongroup.com or online at www.egopowerplus.com/recalls or www.egopowerplus.com and click on “PRODUCT RECALLS” at the top of the page for more information.
Additional Information
See the CPSC recall website for additional information.
Regulatory Compliance
The recall was initiated due to the failure to comply with federal safety standards.
How Can I Protect Myself From Falling Victim?
- Stop using the recalled hedge trimmers immediately.
- Contact Chervon North America for a free repair of the rear trigger switch.
Final Thought
If you own an EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmer, check to see if it is included in the recall. If it is, contact Chervon North America immediately for a free repair.
