Recalled Product Name/Brand/ID
The recalled product is the Spin Swivel Chairs, imported by Article.
Recall Product Images
Potential Risks or Issues
The swivel chair’s base can break, posing a fall hazard.
Has Anyone Been Injured?
The firm has received 190 reports of the base of the swivel chair breaking. However, no injuries have been reported.
About the Recall
This recall involves Spin Swivel Chairs imported by Article. The upholstered swivel chairs have gold-colored stainless steel swivel legs and were sold in ivory, gray, orange, and blue upholstery. The swivel chairs measure approximately 32.5 inches tall, 32 inches deep, and 30.5 inches wide.
Where to Find Unique Identification of this Product
Consumers can find the unique identification of this product on the label attached to the chair.
How Many Units Are Affected? Affected Batch/Date Range
About 4,500 units of the Spin Swivel Chairs are affected by this recall. Additionally, approximately 140 chairs were sold in Canada.
Who is the Distributor(s)?
The distributor of the recalled Spin Swivel Chairs is Trademango Solutions Inc., doing business as Article, of Canada.
Places Where Recalled Product was Sold
The recalled chairs were exclusively sold online at article.com from July 2021 through June 2023 for about $700.
Where was This Manufactured?
The recalled Spin Swivel Chairs were manufactured in Vietnam.
Actions for Consumers
Consumers who own the recalled swivel chairs should immediately stop using them and contact Article for a free replacement base and installation instructions. Article is reaching out to all known purchasers directly.
Remedy Process
Article is providing a free replacement base and installation instructions for the recalled swivel chairs.
Additional Information
For more information about the recall, consumers can visit https://www.cpsc.gov/Recalls/2024/Spin-Swivel-Chairs-Recalled-Due-to-Fall-Hazard-Imported-by-Article. They can also contact Article toll-free at 888-746-3455 from 6 a.m. to 5 p.m. PT Monday through Friday, and on weekends from 7 a.m. to 5 p.m. PT. Consumers can also email Article at service@article.com or visit https://www.article.com/c/spin-recall or https://www.article.com and click on “Product Recalls” at the bottom of the page.
Regulatory Compliance
The recall complies with the regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
- Stop using the recalled swivel chairs immediately.
- Contact Article for a free replacement base and installation instructions.
- Follow the instructions provided by Article for the remedy process.
Final Thought
It is important for consumers to take immediate action if they own the recalled Spin Swivel Chairs to prevent any potential fall hazards. By contacting Article and following the remedy process, consumers can ensure their safety and receive a free replacement base.
