Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard
Delta Cycle has issued a recall for their Delta Cycle and Dimension Stem Raisers, citing a potential fall hazard. The recall includes model numbers TD3318B, TD3318S, TD3418B, and TD3418S for the Delta Cycle brand, as well as SM1977 and SM1979 for the Dimension brand. The stem raisers were sold in black and silver, and measure between five inches and seven inches high.
Potential Risks or Issues
The stem raisers included in this recall have been found to shift during use, causing the bicycle’s handlebar to shift unexpectedly. This poses a fall hazard to riders.
Has Anyone Been Injured?
Delta Cycle has received one report of a stem raiser shifting during use. However, no injuries have been reported so far.
About the Recall
The recall was initiated by Delta Cycle due to the potential fall hazard posed by the stem raisers. Consumers are urged to immediately stop using the recalled products and contact Delta Cycle to schedule a free repair at an independent bicycle dealer.
More information about the recall can be found on the CPSC website.
Where to Find Unique Identification of this Product
The recalled Delta Cycle and Dimension Stem Raisers can be identified by their model numbers. The affected model numbers are TD3318B, TD3318S, TD3418B, TD3418S for the Delta Cycle brand, and SM1977 and SM1979 for the Dimension brand.
How Many Units Are Affected?
Approximately 500,000 units of the stem raisers are affected by this recall. Additionally, about 8,510 units were sold in Canada.
Affected Batch/Date Range
The stem raisers included in this recall were sold from January 1998 through January 2024.
Who is the Distributor(s)?
- Delta Cycle, of Foxborough, Massachusetts
Places Where Recalled Product was Sold
- REI and local bicycle stores nationwide
- Designbydelta.com
- Amazon.com
Where was This Manufactured?
- Taiwan
Actions for Consumers
Consumers who own the recalled stem raisers should immediately stop using them. They are advised to contact Delta Cycle to schedule a free repair at an independent bicycle dealer.
For more information, consumers can reach out to Delta Cycle at 800-474-6615 from 9 a.m. to 5 p.m. ET Monday through Friday. They can also email stemrecall@designbydelta.com or visit www.designbydelta.com/stemrecall or www.designbydelta.com and click on “Stem Recall” at the bottom of the page.
Remedy Process
The remedy for this recall is a free repair, which can be scheduled through Delta Cycle at an independent bicycle dealer.
Additional Information
The recall is also listed on the Health Canada website.
Regulatory Compliance
Delta Cycle has initiated this recall in compliance with the requirements of the Consumer Product Safety Commission (CPSC) and Health Canada.
How Can I Protect Myself From Falling Victim?
To protect yourself from the potential fall hazard posed by the recalled stem raisers, it is important to immediately stop using them. Contact Delta Cycle to schedule a free repair at an independent bicycle dealer to ensure the safety of your bicycle.
Final Thought
The recall of Delta Cycle and Dimension Stem Raisers serves as a reminder of the importance of regular product safety checks. By promptly addressing potential hazards, manufacturers like Delta Cycle can help ensure the well-being of consumers and maintain their commitment to providing quality products.
