Recalled Product Name/Brand/ID
The recalled product is the Jetson Nova and Star 3-Wheel Kick Scooters, with model and serial numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800, JNOVA-GRN 61302GRN082200001 to 61425GRN112200900, JNOVA-PUR 61302PUR072200001 to 61302PUR072203790, JNOVA-RED 61302RED072200001 to 61302RED072203800, and JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468.
Recall Product Images
Potential Risks or Issues
The potential risks or issues associated with the recalled scooters are that the rear wheel can loosen or fall off the scooter, posing a fall hazard to children.
Has Anyone Been Injured?
The firm has received 12 reports of the wheels loosening or falling off the scooters, including one report of an injury involving scratches/bruises to a child’s face.
About the Recall
Jetson Electric Bikes is recalling approximately 15,300 Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers.
Where to Find Unique Identification of this Product
The model and serial numbers of the recalled scooters can be found on a label on the base of the scooters.
How Many Units Are Affected?
Approximately 15,300 units are affected by this recall.
Affected Batch/Date Range
The recalled scooters were sold from September 2022 through February 2023.
Who is the Distributor(s)?
The distributor is Jetson Electric Bikes, of Brooklyn, New York.
Places Where Recalled Product was Sold
The recalled scooters were sold at Target stores nationwide and online at Target.com and www.ridejetson.com for about $40.
Where was This Manufactured?
The recalled scooters were manufactured in China.
Actions for Consumers
Consumers should immediately stop using the recalled Jetson Nova and Star 3-Wheel Kick Scooters and contact Jetson for a free repair kit. The kit includes two screws, two bolts and an Allen key, along with repair instructions and a QR code link to an installation video. Consumers will not need additional tools to install the repair kit.
Remedy Process
Consumers should contact Jetson for a free repair kit. The kit includes two screws, two bolts and an Allen key, along with repair instructions and a QR code link to an installation video. Consumers will not need additional tools to install the repair kit.
Additional Information
Consumers can contact Jetson Electric Bikes online at www.ridejetson.com and click on “Product Recall” or https://ridejetson.com/pages/star-nova-repair. Consumers without internet access can contact the firm at 800-635-4815 from 11a.m. to 4 p.m. ET Monday through Friday.
Regulatory Compliance
- The recalled scooters were sold in compliance with the Consumer Product Safety Commission.
How Can I Protect Myself From Falling Victim?
- Stop using the recalled scooters immediately.
- Contact Jetson for a free repair kit.
- Install the repair kit according to the instructions and the QR code link to the installation video.
- Check your scooter regularly for any signs of damage or looseness.
Final Thought
It is important to take all necessary precautions to ensure the safety of yourself and your loved ones. Take the time to inspect your recalled scooters and contact the manufacturer for a free repair kit if your scooter is affected.
