Recalled Product Name/Brand/ID
Bose Acoustimass, Lifestyle, and Companion Bass Modules (produced before April 2006)
Recall Product Images
Potential Risks or Issues
The speaker’s electrical components can fail, posing a fire hazard.
Has Anyone Been Injured?
The firm has received 21 reports worldwide of the bass modules igniting or melting, including three incidents of fires resulting in property damage to carpeting, an entertainment cabinet, and materials surrounding the bass box. No injuries have been reported.
About the Recall
This recall involves select bass modules manufactured before April 1, 2006 that were sold with select Acoustimass, Lifestyle, and Companion home theater systems. The components are black or white. The Bose logo, product name, serial number “SER. NO.” and date code are printed on the product label, which is located either on the back or bottom of the bass module. The product name is printed at the top of the label next to the Bose logo. The serial number is described on the label as “SER. NO.” The multi-digit serial number printed on the bass module label includes the “date code” for that module.
Where to Find Unique Identification of this Product
The unique identification of the recalled product can be found on the product label, located on the back or bottom of the bass module. The label includes the Bose logo, product name, serial number “SER. NO.”, and the date code.
How Many Units Are Affected?
About 884,000 units are affected by this recall. Additionally, approximately 98,000 units were sold in Canada and about 18,300 units were sold in Mexico.
Affected Batch/Date Range
The affected bass modules were manufactured before April 1, 2006. The specific date codes contained in the serial numbers vary depending on the product name and model.
Who is the Distributor(s)?
The distributor of the recalled product is Bose Corporation, of Framingham, Mass.
Places Where Recalled Product was Sold
The recalled product was sold at Bose stores, Best Buy, Circuit City, Sam’s Club, Sears, and other electronics stores nationwide. It was also available for purchase online at Bose.com. The product was sold from January 1994 through April 2007 for prices ranging from $220 to $2,200.
Where was This Manufactured?
- United States
- Mexico
- Ireland
Actions for Consumers
Consumers should immediately stop using and unplug the recalled bass modules. They are advised to contact Bose to arrange for a free repair of the bass module or receive a 40% discount on a replacement product.
Remedy Process
Consumers can contact Bose toll-free at 888-260-0819 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday. They can also visit support.bose.com/am-recall or www.bose.com and click on “Recall Information” at the bottom of the page for more information.
Additional Information
For more information about the recall, consumers can visit the official recall page on the Consumer Product Safety Commission (CPSC) website: CPSC.gov.
Regulatory Compliance
The recall complies with the regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from the potential fire hazard associated with the recalled product, it is important to immediately stop using and unplug the bass modules. Contact Bose to arrange for a free repair or take advantage of the 40% discount on a replacement product.
Final Thought
It is crucial for consumers to take the necessary steps to ensure their safety and prevent any potential fire hazards. By following the recommended actions and contacting Bose for assistance, consumers can protect themselves and their property.
