Franklin Pediatrics
3.0 / 5 stars, out of 14 reviews
160 S Jefferson Rd
Whippany, NJ 07981
Phone: (973) 538-6116
Review Summary
Franklin Pediatrics is a pediatric clinic located at 160 S Jefferson Rd in Whippany, NJ 07981. With a rating of 3.0 stars, they have received mixed reviews from their patients.
One satisfied patient mentioned, “I love that place. All of the doctors and office staff are great. I don’t feel rushed when I go there, the doctor is very professional, and my kids love her.” This positive feedback highlights the friendly and professional atmosphere at Franklin Pediatrics.
However, there have been some negative experiences as well. One dissatisfied patient described their visit as “horrible from start to finish.” They mentioned long wait times and feeling neglected during their appointment. It’s important for the clinic to address these concerns and improve their efficiency to provide a better experience for their patients.
Another patient had a negative interaction with an on-call doctor. They expressed that the doctor was rude and dismissive when they called multiple times due to concerns about their child. This kind of behavior can be unsettling for parents who rely on the expertise and support of medical professionals. It’s crucial for Franklin Pediatrics to ensure that their staff members, including on-call doctors, handle patient concerns with empathy and professionalism.
In conclusion, while Franklin Pediatrics has received positive feedback for their friendly and professional staff, there are areas that need improvement, such as reducing wait times and addressing patient concerns more effectively. By taking these steps, they can provide a better experience for their patients and maintain a positive reputation.
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Franklin Pediatrics
4.5 / 5 stars, out of 3 reviews
91 S Jefferson Rd
Ste 200
Whippany, NJ 07981
Phone: (973) 538-6116
Review Summary
Franklin Pediatrics is a highly regarded pediatrician in Whippany, NJ. With a rating of 4.5 stars and a total of 3 reviews, this practice has proven to be a trusted choice for many families in the area.
One satisfied parent shared their positive experience with the practice. They mentioned that their daughter had Lyme disease and they were new to the area. Despite the urgency of the situation, Franklin Pediatrics was able to provide a same-day appointment, showing their commitment to their patients’ well-being. The parent also appreciated that they were not judged for not thinking ahead. This level of understanding and quick response undoubtedly makes Franklin Pediatrics stand out.
Another reviewer praised the doctors and staff at Franklin Pediatrics, emphasizing their professionalism and expertise. However, they did mention that the wait times can be a bit long, which can be challenging when you have a toddler in tow. They also mentioned receiving a slight attitude from a nurse when mentioning the longer wait time. While this can be frustrating, it’s important to note that this was just one isolated incident and may not reflect the overall experience at Franklin Pediatrics.
Franklin Pediatrics has certainly made a positive impact on another parent and their children. One reviewer mentioned that the staff is friendly and that their children actually look forward to their visits. This speaks volumes about the welcoming atmosphere and the quality of care provided by the practice.
In summary, Franklin Pediatrics is a highly recommended pediatrician in Whippany, NJ. They have a friendly staff, knowledgeable doctors, and a commitment to providing prompt care. While wait times can sometimes be longer, the overall experience is positive, as evidenced by the majority of the reviews. If you’re looking for a trusted pediatrician for your children, Franklin Pediatrics is definitely worth considering.
