West Sacramento Pediatric Group

image of business West Sacramento Pediatric Group

2.5 / 5 stars, out of 12 reviews

2101 Stone Blvd
Ste 100
West Sacramento, CA 95691

Phone: (916) 371-3787

Review Summary

The West Sacramento Pediatric Group used to have a great reputation, but it seems that things have taken a turn for the worse. One reviewer mentioned that they used to brag about their daughter being a patient here, but now they are disappointed with the quality of care. This reviewer gave a rating of 1 star and expressed their dissatisfaction with the decline in the level of service.

Another reviewer specifically mentioned their negative experience with the assistants at the clinic. They described them as unprofessional and having bad attitudes, even rolling their eyes. This reviewer also gave a rating of 1 star and stated that they are glad they stopped taking their kids to this clinic.

One more reviewer expressed confusion about what has happened to the clinic. They mentioned that they used to love it here, but after a recent visit, they are now looking for a new place. They mentioned clueless and unprofessional staff and gave a rating of 1 star. It seems that the decline in the quality of care and professionalism of the staff has caused some loyal patients to seek healthcare elsewhere.

Overall, the West Sacramento Pediatric Group has received a low average rating of 2.5 stars based on the available reviews. The negative feedback regarding unprofessionalism, lack of quality care, and clueless staff is concerning. It may be wise for potential patients to consider other pediatricians in the area who have a better reputation and higher ratings.

Learn More About West Sacramento Pediatric Group Here

West Sacramento Pediatric Medical Group

1.5 / 5 stars, out of 3 reviews

1035 Jefferson Blvd
Ste 1
West Sacramento, CA 95691

Phone: (916) 371-3787

Review Summary

The West Sacramento Pediatric Medical Group has received mixed reviews from its patients. With a rating of 1.5 stars, it’s clear that there have been some negative experiences reported.

One reviewer mentioned that they had a positive experience with one of the medical assistants who is unfortunately no longer working at the clinic. This MA made them feel comfortable and provided great care for their children. Losing a trusted healthcare professional can be disheartening for patients, and this reviewer is unsure about how they feel in light of this change.

On the other hand, another reviewer had a terrible experience when trying to make an appointment. They called repeatedly for three weeks and no one answered their calls, no matter which number they dialed. This lack of response is concerning and indicates poor customer service and accessibility. The reviewer is clearly frustrated by this experience and warns others against bringing their children to this medical group.

Another negative review mentions a specific incident with two staff members, Yolanda Santana Tejeda and Vivian Hernandez. The reviewer states that these individuals were rude when asked to have a prescription sent to a different pharmacy. The reviewer even claims that they were hung up on, which is extremely unprofessional and disrespectful. This behavior from the staff reflects poorly on the clinic as a whole.

Based on these reviews, it seems that the West Sacramento Pediatric Medical Group has some areas for improvement. Patients have reported issues with accessibility, communication, and the behavior of staff members. It is crucial for the clinic to address these concerns and make necessary changes to provide better care and service to their patients.

Learn More About West Sacramento Pediatric Medical Group Here