Desert Valley Pediatrics- Surprise
3.5 / 5 stars, out of 23 reviews
15264 W Brookside Ln
Ste 155
Surprise, AZ 85374
Phone: (623) 877-7337
Review Summary
Desert Valley Pediatrics- Surprise is a highly regarded pediatric clinic located in Surprise, AZ. With a solid rating of 3.5 stars and a total of 23 reviews, it’s clear that this clinic has left a positive impression on many of its patients.
One reviewer, who has been coming to Desert Valley Pediatrics- Surprise for the past 6 years since moving to AZ, speaks highly of their experiences. They mention that their children, aged 10, 8, and 6, have Dr. Rudy Serino as their main pediatrician, and express their admiration for the entire team at the clinic. This reviewer gives a rating of 5 stars, emphasizing their satisfaction with the care provided.
Another reviewer appreciates the exceptional hospitality of the staff at Desert Valley Pediatrics- Surprise, highlighting it as a distinguishing factor from other offices. They also commend Dr. Serino’s extensive knowledge and note that he always appears joyful. This reviewer also gives a rating of 5 stars, expressing their gratitude for the care they have received.
While most of the reviews are positive, one reviewer mentions that it can be challenging to reach the clinic via phone, advising others to be aware of this. Despite this minor inconvenience, they still acknowledge the professionalism of the staff and give a rating of 4 stars.
Overall, Desert Valley Pediatrics- Surprise seems to have built a strong reputation in the community, with satisfied patients praising the expertise of Dr. Serino and the welcoming atmosphere provided by the staff. With a range of positive reviews, it’s evident that this clinic is dedicated to providing high-quality pediatric care to its patients.
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Adelante Healthcare – Surprise
2.0 / 5 stars, out of 99 reviews
15351 W Bell Rd
Surprise, AZ 85374
Phone: (480) 964-2273
Review Summary
The reviewer had a mixed experience at Adelante Healthcare – Surprise. While they had positive things to say about Dr. Gill, describing him as the greatest doctor they have ever had, they also had some negative feedback about the back to school event and the scheduling process.
The reviewer praised Dr. Gill, stating that he is incredibly knowledgeable and can handle any medical issue thrown at him. This positive feedback indicates that the reviewer had a good experience with the medical care provided by Adelante Healthcare – Surprise.
However, the reviewer had some negative experiences as well. They attended a back to school event where they expected to receive water bottles due to the high temperature. Unfortunately, the event ended prematurely and no water bottles were distributed. This lack of consideration for the attendees’ well-being reflects poorly on the event organizers and may leave a negative impression on the reviewer.
Additionally, the reviewer criticized the scheduling process, stating that it took almost 2 hours to see a doctor. They believed that the clinic was overbooking appointments, resulting in long wait times. This feedback indicates a potential issue with the clinic’s scheduling system, which may need improvement to ensure timely and efficient care for patients.
In conclusion, Adelante Healthcare – Surprise received a mixed review from this particular reviewer. While they had a positive experience with Dr. Gill’s medical expertise, they had negative experiences with the back to school event and the scheduling process. It is important for the clinic to address these concerns and make improvements to ensure a better overall experience for their patients.
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Bright Horizons Pediatrics
2.0 / 5 stars, out of 21 reviews
14780 W Mountain View Blvd
Ste 201
Surprise, AZ 85374
Phone: (623) 584-5250
Review Summary
Bright Horizons Pediatrics is a pediatrician’s office located at 14780 W Mountain View Blvd, Ste 201, Surprise, AZ 85374. They have a rating of 2.0 stars based on 21 reviews. The office specializes in providing pediatric care.
One reviewer expressed their absolute shock at the 2-star rating and shared their positive experience with the office. They mentioned that they love the ladies up front and praised Dr. B as the best. They are grateful for the care they received from the staff.
However, another reviewer had a completely different experience. They mentioned that every low star rating on this platform has merit in their opinion. They criticized the staff and stated that they had a negative encounter that led them to take their child elsewhere. They advised others to go somewhere else as well.
Another reviewer had a similar negative experience and described the service as horrible. They criticized the staff for being rude, unhelpful, and unprofessional. They expressed surprise that these individuals are working at the front desk. They strongly advised against choosing this office and would not recommend it to others.
Based on the mixed reviews, it seems that the experience at Bright Horizons Pediatrics can vary greatly. While one reviewer had a positive experience and praised the staff and doctor, others had negative encounters and criticized the service and staff’s professionalism. It is important for potential patients to consider these reviews before making a decision about their pediatric care.
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Surprise Pediatrics
3.0 / 5 stars, out of 34 reviews
14239 West Bell Rd
Unit 112
Surprise, AZ 85374
Phone: (623) 876-9983
Review Summary
Surprise Pediatrics is a pediatrician’s office located at 14239 West Bell Rd, Unit 112, Surprise, AZ 85374. They have an average rating of 3.0 based on 34 reviews. Specializing in pediatric care, they strive to provide quality healthcare services to children in the Surprise area.
One reviewer, who lived in Surprise for many years, has been taking their two sons to Dr. Nicholas Pham at Surprise Pediatrics for over 9 years. Even after moving to Phoenix, they still make the hour-long drive to see Dr. Pham. This reviewer speaks highly of their experience and rates the practice with 5 stars. It is evident that Dr. Pham has made a positive impact on their family’s healthcare journey.
However, another reviewer had a negative experience with Surprise Pediatrics. They mention that the office used to be great, but after being purchased, there has been a complete lack of regard for the patients. This reviewer states that they will never return to the practice, which is unfortunate because they used to love it. This review highlights the importance of maintaining patient-centered care and may serve as an opportunity for improvement for Surprise Pediatrics.
Another reviewer has been taking their son to Surprise Pediatrics for 5 years. They mention that when they first started, they loved Dr. Pham and thought he was a great doctor. Although they still believe that Dr. Pham is a great doctor, they express some concerns and are unsure if they will continue using the practice. This review suggests that there may have been changes or issues within the practice that have affected the reviewer’s overall satisfaction.
Overall, Surprise Pediatrics has received mixed reviews from their patients. While some have had positive experiences and appreciate the care provided by Dr. Pham, others have expressed dissatisfaction with the practice. It is important for Surprise Pediatrics to address any concerns raised by their patients and strive for consistent high-quality care to maintain and improve their reputation in the community.
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Arizona Kids Pediatrics
4.0 / 5 stars, out of 24 reviews
14823 W Bell Rd
Ste 208
Surprise, AZ 85374
Phone: (623) 225-7030
Review Summary
Arizona Kids Pediatrics is a highly recommended pediatrician clinic located at 14823 W Bell Rd, Ste 208, Surprise, AZ 85374. With a rating of 4.0 out of 5.0 stars and a review count of 24, it is evident that this clinic provides exceptional care to its patients.
The clinic specializes in pediatric care, ensuring that children receive the best medical attention. The dedicated team of pediatricians at Arizona Kids Pediatrics is led by Dr. Hoff, who is highly regarded by patients and parents alike. Dr. Hoff’s expertise and compassion make him an excellent choice for pediatric care.
One satisfied parent mentioned, “We LOVE Arizona Kids Pediatrics, especially Nicole! Care is very personal, we never feel rushed, and Nicole does an incredible job at addressing any and all concerns.” This positive feedback highlights the personalized care and attention provided by the clinic’s staff, ensuring that each patient’s needs are met.
Another reviewer expressed frustration with the billing process, stating, “Called to get my newborn son in, the lady Samantha said I had to pay because he wasn’t on insurance yet. Like of course, he’s not, he was just born!!!” It is unfortunate that the reviewer had a negative experience with the billing process, but it is important to note that insurance requirements vary, and it is essential to clarify such matters during the appointment scheduling process.
The front office staff at Arizona Kids Pediatrics has also received praise from parents. One reviewer mentioned, “Dr. Hoff is AMAZING and so is the front office staff! Both of my kids have been there since they were born, and I would never want to take them anywhere else.” This positive feedback highlights the clinic’s commitment to providing excellent service from the moment patients walk through the door.
Overall, Arizona Kids Pediatrics is a highly recommended pediatric clinic in Surprise, AZ. With exceptional pediatricians, personal care, and a friendly front office staff, this clinic goes above and beyond to ensure the well-being of its young patients.
