Pediatric Clinic of Sunnyvale
1.5 / 5 stars, out of 18 reviews
2820 N Belt Line Rd
Ste 100
Sunnyvale, TX 75182
Phone: (972) 288-6189
Review Summary
The Pediatric Clinic of Sunnyvale has received mixed reviews from its patients. With a rating of 1.5 stars, it is clear that there are significant issues that need to be addressed.
One reviewer expressed frustration with the clinic’s long wait times and rude personnel. They called ahead to request their daughter’s shot records and specifically asked for them to be prepared in advance. However, upon arrival, they found that this request had not been fulfilled. This lack of attention to detail and disregard for the patient’s needs is concerning.
Another reviewer mentioned that they decided to give the clinic a chance despite their previous negative experiences. They had always had PPO insurance but wanted to save some money by switching to a different plan. Unfortunately, this decision resulted in further disappointment. The reviewer did not elaborate on the specific issues they encountered, but it is clear that their expectations were not met.
One of the most concerning reviews involved a parent who called because their child had COVID and needed to be seen by a doctor. The receptionist, however, informed them that the earliest available appointment was in the following week. This response is highly inadequate, considering the urgent nature of the situation. It is crucial for a pediatric clinic to be able to accommodate sick children promptly and appropriately.
Based on these reviews, it is evident that the Pediatric Clinic of Sunnyvale has significant issues with their staff’s professionalism and patient care. The long wait times, rude personnel, and lack of availability for urgent cases are all areas that need improvement. It is essential for the clinic to address these concerns and make the necessary changes to provide better quality care to their patients.
