Hobble Creek Medical Clinic
1.5 / 5 stars, out of 3 reviews
672 W 400th S
Ste 101
Springville, UT 84663
Phone: (801) 491-9883
Review Summary
Hobble Creek Medical Clinic has received mixed reviews from its patients. The clinic, located at 672 W 400th S, Ste 101, Springville, UT 84663, offers services in both pediatrics and family practice. With a rating of 1.5 stars and a total of 3 reviews, it is clear that there are some significant issues that need to be addressed.
One reviewer mentioned that they love the doctors at Hobble Creek Medical Clinic. However, they expressed frustration with the phones and reception. They claimed that they always had to call multiple times before getting a response, and even when they did get through, their calls were not returned. This lack of communication can be extremely frustrating for patients who are in need of assistance.
Another patient had a negative experience when they canceled an appointment. They received a letter stating that they owed a no show fee, which they found surprising. When they called to discuss the matter, they were met with rudeness from the staff. The patient felt that they were not treated with respect and that their concerns were dismissed.
Similarly, another long-time patient expressed disappointment in the clinic. They described the staff as “crooked and dishonest.” It is unclear what specifically led to these allegations, but it is clear that there is a breakdown in trust between the patient and the clinic.
Overall, the reviews paint a picture of a clinic that is struggling with communication and customer service. These are critical aspects of any medical practice, as patients should feel heard and cared for. Hobble Creek Medical Clinic will need to address these issues in order to improve their reputation and provide better care for their patients.
