Legacy Pediatrics – Spring Lake
1.0 / 5 stars, out of 1 reviews
1095 N Bragg Blvd
Ste 104
Spring Lake, NC 28390
Phone: (910) 339-6015
Review Summary
Legacy Pediatrics – Spring Lake has received a single review, and unfortunately, it is not a positive one. The reviewer expresses their dissatisfaction with the front desk person, describing them as rude and unprofessional. The reviewer goes on to mention that the front desk person accused them of being abusive and as a result, their children were allowed to leave.
This is an extremely concerning situation, as the well-being and safety of children should always be a top priority. It is deeply disappointing to hear that such a serious accusation was made without proper investigation or consideration for the welfare of the children involved.
Customer service is a vital aspect of any healthcare facility, especially when it comes to pediatric care. Parents and guardians rely on the professionalism and compassion of the staff to ensure the best possible experience for their children. Unfortunately, based on this review, it appears that Legacy Pediatrics – Spring Lake has fallen short in this regard.
It is important for healthcare providers to address and rectify issues like this promptly. Clear communication, empathy, and accountability are essential in maintaining a trusting and supportive relationship with patients and their families. Hopefully, Legacy Pediatrics – Spring Lake will take this feedback seriously and make the necessary changes to improve their front desk personnel’s behavior and professionalism.
If you are considering this pediatrician for your child’s healthcare needs, it may be wise to inquire about the steps they have taken to address this issue and ensure a safe and welcoming environment for their patients and their families.
