CHOP Primary Care, Harborview / Somers Point
2.5 / 5 stars, out of 4 reviews
505 Bay Ave
Somers Point, NJ 08244
Phone: (609) 927-4235
Review Summary
CHOP Primary Care in Somers Point has received mixed reviews from its patients. With a rating of 2.5 stars, it is clear that the quality of care provided at this pediatrician’s office is not consistent.
One patient expressed frustration with the lack of responsiveness from the nurses. They had been waiting for over an hour for a call back regarding their sick child. This experience reflects poorly on the office and suggests a lack of communication and efficiency. The patient described the office as “useless,” which is certainly not the kind of feedback any healthcare provider wants to receive.
Another negative review highlighted an issue with record transfers. The patient had requested their records to be transferred two months ago, but the office still hadn’t received them. This delay is concerning and indicates a potential breakdown in administrative processes. Patients expect their medical records to be handled promptly and securely, and this situation falls short of that expectation.
On a more positive note, one reviewer had a great experience at CHOP Primary Care. They praised the well-rounded staff of doctors and caring nurses. The reviewer also appreciated the access to specialists within the CHOP network. Additionally, they mentioned the convenience of the after-hours line, which has been helpful during times when immediate medical advice is needed.
Overall, CHOP Primary Care in Somers Point seems to have some areas for improvement. While there are positive aspects to the practice, such as a dedicated and caring staff, there are also concerning issues with responsiveness and record management. Patients should weigh these factors when considering this pediatrician’s office for their child’s healthcare needs.
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